Every month, owners and managers notice that amenities are not used enough and resources are not allocated properly, which hurts their budgets. Some amenities can be completely empty during busy hours, and maintenance costs are often higher than what is justified by usage. These problems can grow from small issues to bigger ones that harm the overall profit. Property management goes beyond overseeing properties, but sometimes, CapEx budgets can f ...

The quest for convenience sometimes comes at the expense of simplicity. While this sounds counterintuitive, resident apps are a great example. Multifamily residents might have one app for rent payments, another for booking amenities and another for package management. It's a scenario that leads to frustration for residents when the intent is convenience. App fatigue is more than just a buzzword. It can be a genuine issue affecting resident satisf ...

As the multifamily industry gears up for its peak leasing season, it finds itself at a critical turning point. Although more prospects are checking out properties, keeping current residents happy is essential for maintaining profitability and controlling turnover costs. It's also essential for communities to be prepared to retain the new residents they attract. While amenities and prime locations may draw interest, research indicates that outstan ...