Multifamily Monday

Memorial Day weekend means packed pools, full parking lots, guests everywhere, and residents expecting everything to work flawlessly.

That includes the internet.

The reality is that holiday weekends expose telecom problems faster than almost anything else in multifamily communities. More streaming. More devices. More people working remotely while traveling.

If the infrastructure is weak, residents feel it immediately.

This is...Multifamily Monday

Memorial Day weekend means packed pools, full parking lots, guests everywhere, and residents expecting everything to work flawlessly.

That includes the internet.

The reality is that holiday weekends expose telecom problems faster than almost anything else in multifamily communities. More streaming. More devices. More people working remotely while traveling.

If the infrastructure is weak, residents feel it immediately.

This is where telecom stops being a “utility” and starts becoming part of the resident experience.

Slow speeds, outages, or overloaded systems do not just create complaints. They impact renewals, online reviews, and the overall perception of the property.

The communities that perform best during high-demand weekends are usually the ones that planned ahead, negotiated scalable infrastructure, and did not focus only on the lowest price.

Residents may never notice good telecom. But they always notice bad telecom.

👨‍🏫 Telecom Tip: Holiday weekends are stress tests for multifamily infrastructure. If the property struggles during peak demand, it is usually a sign the long-term telecom strategy needs attention. Show more

Fact 🆚 Fiction Friday

❌ Fiction: An Exclusive Marketing Agreement ("EMA") automatically means the provider has exclusive access to the property.

✅ Fact: An EMA does not equal exclusivity.

An Exclusive Marketing Agreement usually gives a provider exclusive MARKETING rights within the...

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Fact 🆚 Fiction Friday

❌ Fiction: Door fees are just extra revenue for the property.

✅ Fact: Door fees are a cost structure that directly impacts the economics of the deal.

Door fees are per-unit payments made by the provider to the property, usually tied to marketing rights or access. On...

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Fact 🆚 Fiction Friday

❌ Fiction: The property owner automatically owns all wiring in the building.

✅ Fact: Ownership of “home run” wiring depends on the contract with the provider. Home run wiring is the line that runs from the provider’s equipment to each individual unit. It feels...

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In bulk telecom agreements, the property negotiates a STANDARD speed package for all units. That is the bulk speed.

Retail speeds are what an individual resident could purchase on their own outside of a bulk deal.

Here is where the gap shows up.

Bulk packages are often set at a lower or mid-tier...

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Introducing Double Play Bulk.

A double play bulk agreement bundles internet and video into one per-unit contract across the entire property.

On paper, it feels efficient. One agreement. Predictable billing. Amenities baked in.

But this is where owners get tripped up.

Are you paying for every...

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But here’s what actually hides behind the door 🚪

A door fee is a per-unit payment a provider offers to serve a multifamily property. On paper, it looks simple. In reality, it’s one of the most misunderstood provisions in telecom contracts.

What to look at before saying yes 👇

1️⃣ How...

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🏢 🏘️  #Multifamily Monday

For developers and associations, it’s not just an internet upgrade. It’s infrastructure.

So what is it ❓ 🤔

Fiber to the Unit means a dedicated fiber strand runs DIRECTLY into each apartment or condo unit. It’s not shared down the hallway. It’s not...

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🏢 🏘️  #Multifamily Monday

Most telecom contracts promise "high-speed internet." What they don’t explain is how that speed actually reaches the unit.

Here’s the simple breakdown 👇

1️⃣ Fiber = Fast uploads. Stable connections. Built for streaming, WFH, and what’s coming next....

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🏢 🏘️  #MultifamilyMonday

Because if a provider is offering it, there’s more on the table than they’re telling you.

Here’s the quick breakdown 👇

1️⃣ Revenue share isn’t a gift. It’s a trade. Providers usually want exclusivity, long...

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🏢 🏘️  #Multifamily Monday

Developers and associations…

Bulk isn’t just cheaper internet. It’s an infrastructure decision that affects your NOI, your resident experience, and your future negotiations.

Here’s what to watch for 👇

1️⃣ Lock-in periods can drag on. Bulk...

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Developers and associations...

If your telecom deal includes an easement, pause ⏸️ before signing.

That word means you’re not just letting a provider install wiring. You may be giving them a legal property right that sticks around long after the contract ends.

Here’s what to watch for 👇

1️⃣ It might last forever. Some easements don’t expire when the contract does. The provider keeps access to your property indefinitely.

2️⃣ It could get...Developers and associations...

If your telecom deal includes an easement, pause ⏸️ before signing.

That word means you’re not just letting a provider install wiring. You may be giving them a legal property right that sticks around long after the contract ends.

Here’s what to watch for 👇

1️⃣ It might last forever. Some easements don’t expire when the contract does. The provider keeps access to your property indefinitely.

2️⃣ It could get recorded. Once recorded, it becomes part of your title and may complicate refinancing, redevelopment, or future provider deals.

3️⃣ It might be transferable. The provider could sell or assign its rights to another company without your say.

Telecom easements = permanent property rights. Always have your attorney review them before anything gets recorded.

👨‍🏫 Telecom Tip: Keep your service agreement and your easement separate. One handles service, the other controls property rights. Mixing the two is where developers lose leverage. Show more