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Here's something we discovered that blew my mind:

You'd think the lead who applies TODAY is your best lead.

But actually? Sometimes it's the lead who went silent for 3 days
but is NOW looking at unit specs and pricing pages obsessively.

Why? Because they've done their research. They're comparing.
They're serious.

Intent ≠ timeliness. Sometimes the lead who takes time to
evaluate is MORE likely to convert than the lead who rushes in
with an...
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Here's something we discovered that blew my mind:You'd think the lead who applies TODAY is your best lead.But actually? Sometimes it's the lead who went silent for 3 days but is NOW looking at unit specs and pricing pages obsessively.Why? Because they've done their research. They're comparing. They're serious.Intent ≠ timeliness. Sometimes the lead who takes time to evaluate is MORE likely to convert than the lead who rushes in with an application.This completely changed how I think about lead scoring.**For property managers:** How do you currently decide which leads to prioritize? Based on who called first? Who applied first? Or something else?
Guest Insider Excuse my delay! How does having all your leads scored for intent/conversion potential at the moment they enter your CRM sound to you? Way before workflows and the rest. That technology exists.
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Brent Williams This is 100% true. It's always fascinating when we have written off a lead and then they suddenly pop back up months later, where it was clear they had been planning and processing the decision the entire time. This applies to operators and suppliers!
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David Sebastian Duek Your comments are precious to me!
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When rent growth slows due to new supply, the strategy has to shift from market timing to Operational Excellence, and that shift starts on the expense side. In a competitive lease-up environment, every dollar of Operational Leakage in the maintenance budget becomes a direct hit to valuation....

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73% of FRAUDS are detected post move-in!

Fraud prevention- 46% still verify manually; only 28% use software, 26% outsource.
How do YOU deal with an increasing problem?

 



 

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