Let's talk about no-shows.In many portfolios, 25%+ of booked tours never happen. That's not just frustrating - it's a direct hit to revenue. Here's why:- Every missed tour means a wasted time slot.- The unit sits vacant longer.- Marketing dollars spent to get that lead never pay off.If your average rent is $1,500/month and a unit sits empty for just one extra month because of no-shows… multiply that by 5-6 units a year and you're already over $10 ...
The benchmark 10-year U.S. Treasury yield recently dipped below 4%, trading in the low-4% range (around ~4.0% as of late October).This decline provides a more receptive backdrop for multifamily financing, as it lowers the risk-free rate component lenders use in underwriting.In this environment, agency financing spreads have offered notable opportunities—some deals have achieved permanent debt pricing as low as ~4.70%, a strong entry point for CRE ...
For being something that is so core to our industry, fair housing has to be the most misunderstood concept that continually impacts a wide variety of decisions. This seems to be even the case of those that pro-port to teach the subject matter, but unfortunately aren't required to demonstrate any objective competency of the knowledge.
The phrase I keep seeing uttered is: "You need to treat everyone the same/equally." That is the biggest...
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We can discriminate against behavior. Behavior is not a protected class. We cannt discriminate based on protected classes. Credit worthiness, violent behavior, cleanliness etc are not protected classes. Therefore if we treat someone differently based on one of those issues it therefore not discrimination.
However there are definitely intersections. Someone could claim they “behave” a certain way due to _____(insert protected class) and therefore it now falls under a fair housing issue
Example “i am partilly blind ans cannot clean my kitchen and bathroom well so therefore you cannt terminate my lease due to cleanliness problems “. (In this case you would work with the resident to find services that can help them with their issue and be compliant with the lease)
This is a complex subject but hopefully i have helped clarify.
Also another reason to have the leases carefully worded. Our residents are responsible for.... That doesn't mean they have to perform the work act, etc themselves, but they agreed to be responsible for it. Just because you can't do something yourself doesn't remove your responsibility for ensuring it happens.
Also your example sits more along the lines of request for reasonable accommodation for a disability, which is part of fair housing for sure, but more nuanced and specific than general what you can and can't discriminate against.
Don't discriminate against people based on protected characteristics, and offer reasonable disability accommodations for disabled people.
That is all there is to it, nothing more, everything is contained in that single sentence.
For decades, multifamily operators have staffed maintenance teams using a simple rule of thumb: one technician for a certain number of units. The formula is straightforward, easy to explain, and requires minimal analysis. But as portfolios grow, labor costs rise, and expectations for service speed increase, that old approach leaves significant performance on the table. In other words, property companies aren't taking advantage of scalability.The ...
For decades, multifamily operators have staffed maintenance teams using a simple rule of thumb: one technician for a certain number of units. The formula is straightforward, easy to explain, and requires minimal analysis. But as portfolios grow, labor costs rise, and expectations for service speed increase, that old approach leaves significant performance on the table. In other words, property companies aren't taking advantage of scalability.The ...
One of the most overlooked aspects of real estate investing isn't the deal itself, it's the defense behind the deal.Strong portfolios aren't built on leverage alone; they're protected by reserves.Here are my five that every serious investor should keep in place:1️⃣ Capital Expenditure (CapEx) ReserveFor roofs, HVAC systems, and major replacements.Allocate 3–5% of gross rents annually to protect against large capital shocks.2️⃣ Operating Reserve ( ...
"A tenant today asked me to drive them to the party store to get a money order so they could pay their rent. I drove them and waited outside, they were taking awhile so I went in to see what was up. The guy working the counter said the tenant came in the party store and then ran out the back of the party store." - Beal leasing agent Lol. Property Management. Lol. She got us good.
The manager used to stand outside the drive-up teller window at the Steelmill Credit Union and collect rent. She stand in front of their car and stop them, then collect. She was tough as nails.
I see so many things wrong with this picture.
Dont beat me up too much for my comments. But u can lost it all by one mishap. Good luck
How many times have you heard that as an on-site worker?
No training.
No context.
No callbacks when you unlock the leasing office.
Just vibes, a few miscellaneous keys, and maybe a sticky note from the last person.
Let’s be real:
This generation of leasing agents is not lazy.
They’re just not...
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Google Analytics 4 (GA4) is now the standard analytics platform for property managers who want to measure and improve their digital marketing performance. But GA4's event-based model and new reporting features can feel overwhelming—especially if coming from Universal Analytics. Here's what busy multifamily teams actually need to track, and how to get actionable insights from GA4. Why GA4 Matters for Property Managers GA4 tracks both website ...
Never speak price until you can justify its value.Why?Because if you drop the number too early,you're now going on a tour with a prospect AND their wallet. Congrats!People love to escape their own realities every once in a while.Sometimes price is the last thing someone wants to hear (again) when they're considering their new dream home.→ Prospects don't typically reject the price, they reject the idea that this is "just another" community that's ...
Need suggestions!
Need ideas for how we can set up this space for large packages. All 4 walls have mailboxes. We do have package lockers below the mailboxes and on one wall. They can only be used by USPS. The table is moveable and USPS uses the table when they are distributing mail. The room is about 12'x15'. The table does not give a mouth clearance if turned the other way.
It’s coming for distress.
Funds that waited through rate hikes are now deploying billions.
They’re buying debt, preferred equity, and recap opportunities.
Why now?
Valuations have reset.
Refinancing pressure is...
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I've been working undercover.No trench coat or sunglasses (though that would've made for a great post on socials).As my schedule allowed, I took temp assignments at multifamily communities in my area—everything from bougie high-rises to basic garden-style properties, from exclusive enclaves to places that made me double-check the locks.Why I Did ItFor years, I've worked with leaders, trained leasing professionals, and helped organizations improve ...
2025 isn't one real estate market, it's two very different stories playing out at once.On one side:Industrial assets - logistics, warehousing, manufacturing - continue to perform with minimal distress.Strong demand, stable leases, and long-term tenants are keeping these properties resilient.On the other:Office, select multifamily, and portions of retail are feeling the squeeze.These sectors carry the highest share of delinquent or specially servi ...
In another attempt to make homebuying more affordable, President Donald Trump floated the idea of a 50-year mortgage in a social media post. In response, Federal Housing Finance Agency director Bill Pulte, who oversees Fannie Mae and Freddie Mac, posted that they are “working on it,” and that it would be, “a complete game-changer.”
The purpose of a longer-term mortgage would be to lower the monthly payment for homeowners. The longer the term of the...usMx2natD_8AjYhAx4J4" target="_blank">www.linkedin.com/posts/mayur-gupta-chittoor-71103a…
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#50yearmortgage #homeowners | Mayur Gupta Chittoor
In another attempt to make homebuying more affordable, President Donald Trump floated the idea of a 50-year mortgage in a social media post. In response,…
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