Who else is totally geeked out on what's possible w/ prompting?
Token Management:
If you are doing any kind or form of AI development using Claude, Gemini, GPT Codex, etc., token management needs to be taken into consideration and part of your AI dev strategy.
Experimented w/ a variety of prompting methodologies, best method that I've found for reducing token usage w/ Claude has been a combination of using JSON + Query Language w/ some regex (...
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The 2026 AppFolio Resident Preferences Report asked residents many interesting questions, but one portion was not what I expected. Residents aren't actually asking you to fix the leaky faucet before they finish reporting it.What separates a maintenance experience residents are satisfied with from one they're not? The answer wasn't "same day." It wasn't "within the hour." It was a FEW DAYS. That's the bar. A few days. 😳 Yet 53% of dissatisfied res ...
I would love some feedback. Thank You!
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Caption This! I'll start: When they want a garage but don't want to pay the monthly fee...
Photo credit to Robbie Hendricks from his first multifamily deal.
Thank you for posting this Judy! Insurance coverage was not an issue for Oculus when we became pet inclusive years ago. One of the best business decisions we ever made. Woof! ❤️🐾
The data for investors is clear: National multifamily headlines are averaging out a story that isn't average at all.Asking prices for U.S. multifamily properties are moving in different directions, and the gap between the strongest and weakest markets is larger than many investors think. LoopNet data from 93 cities between November 2025 and March 2026 shows a difference of over 60 percentage points between t ...
Something I keep coming back to after looking at how multifamily teams track unit turns.
The process itself isn't the issue. The visibility into it is.
Unit clears. Vendor gets assigned. Then it goes quiet. Nobody has a live picture of where that unit actually is.. what's done, what's pending, who...
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The physical work rarely causes the delay. What causes it is the communication vacuum between unit clear and unit ready no live status, no milestone accountability, no one picture of what's actually done versus what someone said was done. By day ten, the days are already gone and the conversation shifts to explaining instead of recovering.
What makes this particularly costly across a portfolio is that each turn looks like an isolated event. The pattern only becomes visible when someone is tracking it as a metric rather than a task list.
Every vacant day has a dollar value attached to it. The turns that run long aren't usually a vendor problem or a labor problem. They're a visibility problem that showed up too late to fix in real time.
The all-in-one solution can be appealing in multifamily. There are fewer vendors to deal with, fewer contracts to oversee, fewer phone calls to make, and (ideally) fewer problems to handle. Waste management, package management, pest control, and offsite storage; all those services and only one number to call. Maybe they throw in a few resident-centric services, like laundry pickup and delivery, for you to ad ...
From cautious optimism to economic uncertainty, the spring leasing season has featured a variety of dynamics for the rental-housing industry. Tim Bruss, managing director of asset management for San Francisco-based Hamilton Zanze, recently took the time to gauge the pulse of the market. How does the 2026 spring leasing season compare to spring 2025 overall? Bruss: Our overall occupancy rate is largely the same as this time last year, althoug ...
AI can help multifamily teams turn operating data into a solid 30/60/90 day action plan.
But once the plan exists, the work still has to happen across the tools your team already uses. That work gets done in files, meetings, emails, notes, and task trackers.
And at some point, half the work is just trying to remember what’s been done so far and who’s in charge of what.
That’s why it helps to give your AI tool access to all the places where work...
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AI Can Build Your Action Plan. App Connections Help It Move Forward.
How connected apps help turn AI-generated plans into meetings, emails, and next steps.
Not the obvious things like leasing, renewals, work orders, or resident events.
I’m talking about the invisible work.
The emotional labor.
The constant problem-solving.
The resident's frustrations.
The follow-up after hours.
The pressure to keep everyone happy while still hitting the numbers....
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This video is for my multifamily family: Here is our hot take on what the new HUD memo means in practice… Last Friday, HUD leaked a memo regarding Emotional Support Animals. I am sure many of you have heard about it. I am excited to tell you that I found a moment to record a quick take on it with our good friend Doug Chasick – That Fair Housing Guy. We usually record these for our Fair Housing Express clients, but we decided that we will share... Show more
The only time you take note of HUD information is when it expands enforcement beyond what is already in FHA, state laws, or established court cases.
Also that LA case should also be ignored entirely. To even consider it isn’t just risk management it is just plain poor judgement.
This tool handles Requests for Reasonable Accommodations comprehensively.
d1q56whfv2mtxi.cloudfront.net/index.html
The downside is that it is useless on a mobile device.
Hey, did you know that the last time the Knicks were in the NBA Finals was in 1999? It's a BIG DEAL, at least to New Yorkers, that they're in the finals this year. Did you also know that the average ticket to Game 3 was $7,683, according to ESPN?Yeah, I'm not going to any of the games, either. (Which is a real bummer, because I love hot dogs and celebrities, and I look amazing in blue and orange.)Luckily, watch parties are a great way to enjoy th ...
When analyzing residential real estate, most people focus on population growth, migration trends, inventory levels, and affordability.But one of the most overlooked indicators is the Homestead Property Ratio, the percentage of a county's taxable value represented by homesteaded primary residences.In simple terms, it provides insight into where homeowners not investors, second-home owners, or commercial property owners, make up the largest share o ...
Hey Rick! Long answer coming your way...It's a bit of a mixed bag, but matching an apartment community's name to its street address usually does less for you than people expect — and the Google-ranking argument for it is softer than most assume.The w
Google May 2026 Core Update Quick Facts
Here are the most important things that we know right now in short form:
Name: Google May 2026 Broad Core Update
Launched: May 21, 2026 at around 11:43 am ET
Completed: June 2, 2026 (12 day roll out)
Targets: It looks at all types of content
Penalty: It...
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Event starts in:
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15 JulOnline! -
22 JulOnline!
If you are just dipping your toes into this, start with learning how LLMs work, the basics ( Agentic, RAG ( Retrieval Augmented Generation = reduces hallucinations , MCP ( Model Context Protocol Server = great for localizing data in your own sandbox, common path is PowerBi >> PowerBi MCP & Claude ).
For Prompting: depending upon use ( Content Generation = intent, tonality, modality, E-E-A-T, Flesch Score ), various Chunking methods.
Then how / what each LLM are used for: Gemini / Gravity / AI Studio = great for creative & connecting any Google services via API, GPT ( I don't use, hallucinates too much regardless of grounding / guardrails / rules ). Claude = great for financial / computational analysis. CoPilot ( Microsoft just labeled "For Entertainment purposes" ).
It's a rabbithole! Have fun and keep... Show more
It isn’t about replacing people it is about enriching the overall experience.
Don’t kid yourself though consumers get to decide what the value of human interaction is for this product. I wouldn’t count on consumers transparently paying too much extra to for the human interaction with their property manager. If they can source the place they want and have it maintained with minimal interaction and save money…. I would guess most will be voting that direction with their dollars.
10 years ago, if you look at the skill sets required to be a property manager etc. it was 80% human/people sale skills and 20% tech skills. Today it's inverted 20% people skills and 80% tech skills ( That most don't have & why people are freaking out ). When "AI Prompting" becomes a mandatory course like Math or English in high school & college, it's going to radically change the makeup of the workforce.
Those that... Show more
If your AI prompt is some version of ‘find me this data from this data source’ I would argue that is the wrong tool for the job. It is much better suited for: write me a UI that will allow me to glean this data I need moving forward.