Hi all,I work for a multifamily owner/operator in New England and am looking to compare field experience with the newer BRK / First Alert Precision Detection hardwired alarms, primarily:

• SM110V-AC
• SMCO110V-AC

Losing a team member is often one of the biggest disruptions of any company, but it can hit property management even harder than most.

Imagine a 250 unit property - that property often has ~2-3 office team members and similar for maintenance.

Losing an office team member isn’t just one person -...

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A few weeks ago, Alexandra brought up the importance of performing due diligence at night, to see the property's secrets that don't show up during the day.

Today, Ken brings up an entirely different consideration - due diligence in the rain.

Granted, the weather doesn't always cooperate, but rain unlocks a whole host of other hidden issues a property may be hiding.

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Ken Doble

There's a photo of your future mold claim sitting on your...A few weeks ago, Alexandra brought up the importance of performing due diligence at night, to see the property's secrets that don't show up during the day.

Today, Ken brings up an entirely different consideration - due diligence in the rain.

Granted, the weather doesn't always cooperate, but rain unlocks a whole host of other hidden issues a property may be hiding.

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Ken Doble

There's a photo of your future mold claim sitting on your phone. It's a drain full of dirt.

Flooding shows up on a property, and the first call goes to the landscaper. He comes back with a proposal for a new trench and a couple of box drains.

He is a reasonable guy who gives you a proposal that will fix the problem. What rarely happens first is somebody pulling that grate and cleaning out what's under it.

Water is the most patient enemy a building has. It works nights and weekends. A one-inch-per-hour storm on a 10,000-square-foot roof throws about 104 gallons a minute at your site drainage. A clean 4-inch lateral at 1 percent slope carries about 100. You have no margin on a good day. Take away a third of that pipe with silt and leaves, and the water picks a new route. Usually through your slab.

Dry day, here's what to look for:
Puddles still standing 24 hours after the rain stopped
Erosion behind the building, mulch fanned across the sidewalk, dirt washing out of the beds
Rust streaks and dirt striping down the face of the gutter, which means it's been overflowing at the seams for years
Alligator cracking and potholes clustered in one section of the lot. The base failed before the asphalt did
Water sitting in the catch basin on a dry day. The basin is fine. The line downstream is plugged

In the rain you don't have to look for anything. It shows you:
A gutter waterfalling over the front lip while the downspout runs dry
Water sheeting toward the building instead of away from it
A grate with water pooled on top and no pull. Worse, water coming back up out of it

The path residents take to walk around the puddle. They've been telling you for three years with their feet

Then run the boring list. Find your outfall first, because that's where these systems die. A headwall that silted a year ago will back up a perfectly clean lateral. Then work backwards. Pull the grates and vacuum the basins out, landscaper or vac truck depending on the depth. Camera the lines. Confirm every downspout discharges 5 feet out. Shoot your grade. You want 6 inches of fall in the first 10 feet off the wall, and on a built-out site with sidewalks you often can't get it, which is exactly why the area drains are there.

If you want to know how a property drains, walk it in the rain Show more

The next major shift in broadband competition may be happening under the radar.

We've all heard about the Verizon-Frontier, AT&T-Lumen, and Charter-Cox deals.

But the GFiber-Astound combination may be just as important for multifamily owners.

GFiber and Astound announced plans to combine,...

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One of my favorite interview questions to ask is:

“Tell me about a time you disagreed with your manager.”

And no, I’m not looking for the candidate to tell me they’ve never disagreed with a manager.

I’m interested in how they handled the disagreement.

Did they communicate professionally?

Could they explain their perspective without becoming defensive?

Did they respect the final decision, even if they didn’t agree with it?

You can teach someone a...One of my favorite interview questions to ask is:

“Tell me about a time you disagreed with your manager.”

And no, I’m not looking for the candidate to tell me they’ve never disagreed with a manager.

I’m interested in how they handled the disagreement.

Did they communicate professionally?

Could they explain their perspective without becoming defensive?

Did they respect the final decision, even if they didn’t agree with it?

You can teach someone a lot of things once they’re hired.

You can teach systems.

You can teach processes.

You can teach software.

But how someone handles conflict and disagreement tells me a LOT about how they’ll show up on a team.

Hiring managers — what interview question tells you the most about a candidate? Show more

If yes, what company do you use? If no, what is your alternative?

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