A resident (ME) rents the Guest Suite where they live for $210 per night for 5 nights for friends coming from out of town, picks up the key & goes to the suite. There is a maintenance ladder inside the door, 3 of the 4 bulbs are out over dinning room table, drawer front missing in the kitchen, fridge not plugged in, laundry in the washer & dryer. Master bath has no toilet paper, bed not made. Resident makes bed, remove dust from tables, removes...A resident (ME) rents the Guest Suite where they live for $210 per night for 5 nights for friends coming from out of town, picks up the key & goes to the suite. There is a maintenance ladder inside the door, 3 of the 4 bulbs are out over dinning room table, drawer front missing in the kitchen, fridge not plugged in, laundry in the washer & dryer. Master bath has no toilet paper, bed not made. Resident makes bed, remove dust from tables, removes spiderwebs in the corners & cobwebs & hair from lamp shades. Shag area rug in LR is dirty & matted, no rod on the doorwall blinds to open or close. Second bedroom has a robe hanging in closet with dirty linen. Toilet paper holder in hall bath is broken & laying on the counter, toilet is plugged. Maintenance flushes the toilet and floods the bathroom & hallway. What would YOU do if this happened at your property? Show more

Just my opinion folks! I still love you even if you are a micromanager ~~ I just don't want to work or you!

Thank you Lilah for sharing this information!. It is important! Unfortunately many companies have a 'hands off policy'! The staff is there to take care of the assets ~ that is all. They choose not to have the liability for making judgement calls of a

Being in Property Management can be time consuming! It can take over our life! Don't let it!! Keep a healthy balance! Go home when you are supposed to. Take your PTO and vacation time. The property will be there when you get back!

My Leader List. In my world, the leader is not in FRONT of the team, she is in the BACK. This is where she can OBSERVE, see most of what is happening, most easily make adjustments, see who needs more training, who needs encouragement, & more easily get a true picture of what is good and what needs fixed.

I love this kind of creativity!! Way to go Villas at Houston Levee East-West!! Well done!

I love this sign!!

Just in case you didn't know!!

Yes, Policies and Procedures often hold things together and create consistency. in my world ~ Policies and Procedures are often the result of someone, usually onsite, doing something that one of the Corp folks didn't like or deem necessary, or the

Hi Gerry! I'm enjoying seeing the content you share and the discussions you start! Kudos for starting the one about hiring/retention bonuses on Facebook! Lots of good convo about it! I reshared to LinkedIn also so get the convo going there in hopes more managers/operators/owners see it... are you on LinkedIn? I would love to tag you if so!

What a great idea! The team at Villas at Houston Levee East-West turned their golf cart into an ice cream truck! How fun!

This MIGHT make a fun event for properties without a pool!

This is so true, in my world! A leader with a heart is authentic, they attack the issues, not the person ~ they help to solve the issues while building up people.