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Gerry Hunt shared a photo. 2 years ago

Guest Insider Amen!!!!!
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Guest Insider It’s not an either or solution. We should do both.
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Tammy Wetterer Yes, Especially after the last two years and being treated horrible by residents with no manners
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Gerry Hunt Tammy I agree!
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Guest Insider I support this and hiring bonuses! We should value our employees when they join our company and continue to do so. I think smaller companies can get creative. It doesn’t have to be monetary. Finding ways to support mental and physical health will help retention.
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Gerry Hunt I have trouble giving someone a sign on bonus. We don't know how long they will stay OR if they will meet our performance objectives when they are brand new!
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Guest Insider Gerry Hunt I think I sign on bonus paid over time . For example x amount paid at 6 months. Completion of bonus after a year.
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Gerry Hunt That makes more sense than upfront.
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Guest Insider I agree! Our teams physical and mental health are so important
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Guest Insider There are extremely inexpensive ways to invest in this. For example after a year you get a membership to a streaming exercise program. After two years you get a Hand and Stone membership for massages or facials. Instead of quarterly bonuses maybe a spa day. Perhaps you offer 50% of whatever the co-pay to see see a professional counselor. The healthier our teams are the healthier the company!
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Guest Insider Also I feel like cost of living raises have to join the discussion. We cannot continue as in industry to offer 3% raises when the average cost of living across the nation is up almost 10%! The majority of on-site employees don’t meet the income requirements to live on the property they work on. If we are presenting multifamily as a career path than the ability for our employees to afford a home needs to be considered.
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Guest Insider Whether its a retention bonus, tenure perk or other creative name, we must continue to find ways to retain good employees. Otherwise someone else will. Find ways to reduce or centralize processes and reports and this, too, will go a long way in making employees happy!
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Guest Insider Reducing process and reports would be the biggest favor a company could do for their employees. This has to be the best suggestion for retaining employees.
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Kathy Chaney My property owner presents all staff on their 10 year anniversary with gold watch for the men and very expensive jewelry for the women. I got a 18 carat solid gold bracelet on my 15th. He is a great owner!
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Guest Insider Usually new hires are paid higher wages everywhere in this industry. I tend to move around every few years to get better pay and benefits. It's a real problem in this industry.
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Guest Insider I think it's everywhere not just this industry, I have a part-time job and I overheard the current talking about their pay. I make more than them and I have zero experience, this is food service.
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Guest Insider Absolutely
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Tina Patterson Gerry, yes to retention bonuses!
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Gerry Hunt That makes sense to me!
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Gerry Hunt Thank you for that confirmation.
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Erik McKinster Disclaimer: I’m not an owner… I F’ing hate this question… I treat this question from peers like I treat statements from residents about how we should spend our money…If you think you know better how to spend an owner’s money, become an owner. Otherwise concentrate on the deal you made when the deal was available.
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Gerry Hunt Erik thank you for sharing your thoughts.
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Guest Insider Erik McKinster that’s why there is a turn over rate. Next company makes better deal for people to concentrate on,and so, it goes on and on!!Get rid of all maintenance employees and contract all work orders. TOO EXPENSIVE!! There is no reason the maintenance people are not making 30-45 per hour. Everyone in this field is stuck in a time warp!20 per hour 20 years ago, and still advertising 20 per hour today, LOL. Try hiring a VP for same wages 20 years ago. Today’s maintenance on all equipment has solid state circuit boards. techs, to be efficient, have to keep up with technology but are not paid for this knowledge. Manufacturers are making equipment to last 3-5 years, if lucky, to be thrown away, because of newer regulations for energy efficiency, one reason replacement parts are so costly. If a regional or property manager can ask the maintenance supervisor what was last years expenses compared to budget and they can answer correctly give yourself a bonus, because you are Transparent.
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Gerry Hunt You make some good points. So are you in favor of sign on bonuses?
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Guest Insider Gerry Hunt I’m not in favor of sign on bonuses. Instead of bonus give 4 weeks paid vacation, first week available after 3 months of employment, this will help with burnout situation.
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Gerry Hunt I like that idea!
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Guest Insider 30 years in the business and never got a retention bonus
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Gerry Hunt I am so sorry!
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Annette Strattard Thank you! It’s very sad they’d rather lose good people and end up paying thousands more to fill our positions rather than just show appreciation to those of us running and taking care of their assets!
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Gerry Hunt Annette I agree with you.
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Grace Howard I think both are important. But forcing people to switch jobs because they won’t give you a raise is ridiculous.
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Gerry Hunt Grace thank you for sharing.
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Grace Howard Gerry Hunt I am also starting to believe that we need hazard pay. A property manager & constable were just killed today doing an eviction in Tucson.
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Gerry Hunt Grace it happens all too often! We must each decide if doing what we do, is worth the rewards or not.
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Kristina Janis Grace Howard to give it to someone else. Sucks.
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Guest Insider Yes to the ones who are showing devotion
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Guest Insider Especially after the last 2.5 years of our lives! I couldn't agree more. Some people will never understand what we deal with on a daily basis.
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Guest Insider If you take care of the employees you have, you won’t need to worry about the hiring bonuses. Take care of those that take care of you.
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Gerry Hunt Agree!!
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Guest Insider Lucky your getting any bonuses, soon you'll all be replaced by robots
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Mark Cukro I am seeing some retention "surprise" bonuses with some over 5k.
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Gerry Hunt Mark wow!! That would be a nice 'surprise'!!
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Mark Cukro Gerry Hunt it sure would be a nice surprise. One technician called me as soon as he got a raise. It was a total surprise and you got a 7,200 pay raise and a shopping spree for tools. Honestly though, as far less expensive to give him all of that as a show of appreciation since their short staffed and can't find technicians. It was a good decision and one that he will most likely remember forever.
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Gerry Hunt Mark I agree!!
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Susan Kraus I agree
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Gerry Hunt Susan thanks!
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Guest Insider Funny I commented on this post last night, and my company just announced today all employees are receiving nice bonuses due to COVID era challenges! So thankful #appreciated #VenterraRealty
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Gerry Hunt NICE!!!
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Teresa Fabbro Absolutely
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Gerry Hunt Teresa thank you.
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Sherry Wall Absolutely.
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Gerry Hunt Sherry thank you.
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Guest Insider Agreed! Happy people don't leave! Reward them! Good employees are leaving for better paying jobs that meet the demands of our economy.
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Gerry Hunt Thank you for sharing.
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Guest Insider That would be in the form of employee appreciation gifts, employee retention gifts, etc. Many are setting up online stores and giving employees an amount to spend and they can go online and buy something.
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Gerry Hunt That is a start!
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Kim Caldwell Totally agree!
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Gerry Hunt Kim thanks for sharing.
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If this has happened at your parking garage, know you're not alone. Car break-ins are spiking across the country. According to the Council on Criminal Justice, we're experiencing a 30% increase in car thefts and break-ins.As a property manager or landlord, dealing with situations like car break-ins can be challenging. It's essential to communicate effectively with your tenants to provide guidance, support, and reassurance during such incidents. H ...

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Maintenance is your best amenity.

Tracy Cherry Yes! Yes! Yes!
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Robyn Cue 👏👏👏👏👏👏
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Take Advantage of A Cash Call!!
A quick thought about Multi-family properties who are making cash calls.
At first blush it looks like the Titanic after it hit the iceberg.
The property is underwater, its losing money every month.

But, the cash call could also represent an opportunity to get into a...

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Darius Davis shared a photo. yesterday

While walking units today.. came across this letter! 😩🤦🏽‍♂️

While walking units today.. came across this letter! 😩🤦🏽‍♂️
Tammy Perry Epic! 😂
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Sarah Bernier I'm not mad.
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Guest Insider Hey I’m not mad, hell, she should just have the baby at home 🥰
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Guest Insider Thoughtful!
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Guest Insider Love this!
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Mya Estrada How thoughtful!
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Staci Merillo So proactive!
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Guest Insider At least they’re considerate! 😁
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Influencer marketing can be a tricky concept, and I love how Kate Good, Principal of Multifamily Development and Operations at Hunington Residential, views the opportunity with her properties, as she shared in an interview with Multi-Housing News.We previously heard Katie Trevino at Avenue5 also talk about her experience with Influencer Marketing, so it will be interesting to hear more ...

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Found this post from a resident (not mine). What would you all do in a situation like this?😕

Found this post from a resident (not mine). What would you all do in a situation like this?😕
Guest Insider First, I would encourage residents to report all criminal activity or public safety concerns to the police. If your state allows you to non-renew residents without a reason disclosed, I would non-renew the creepy resident. In the meantime, you could send the creepy resident a letter letting them know that their behavior has been reported as concerning from other residents. In the letter, explain that you are not taking sides in these complaints, but you are making them aware of the concerns and at this time you are asking him to refrain from communicating with his neighbors or their guest. Good luck. I’ve been there and it is a very frustrating thing to address.
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Guest Insider Oh, I see it that you said it was not your resident! Thank goodness
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Dave Scruggs ""He's on his balcony watching you in a public place. YOU are watching him on HIS balcony and in HIS doorway! "" Hmmmm...... Who's the creeper here?
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Guest Insider If I was faced with this I would explain if they “see” him fondly himself t hg at they should report it directly to the PD. I’d explain that in most cases people want to live by the pool to “people watch”. We’re sorry if he make you feel uncomfortable but we do not think that the PD will act on that issue alone. Maybe befriend him by always saying hi, etc that way he knows that others are watching his actions- something along that line
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Miles Scruggs Ughhh these are frustrating because you can’t create policies against it. The averaged person that doesn’t have trauma in their past knows exactly when it isn’t appropriate. The managements job is to create and foster a mutually respectful environment but has very little tools to enforce it. If you can’t evict without cause you are likely in a rough spot.
We have a guy like that in town here. Licensed therapist and everyone knows him as a creepy pervert. Never done anything overt enough to have it stick legally but every private establishment has banned him because of his vibe.
The tenant advocacy sword swings both ways and when you have good management they are hamstrung by “fair” laws while they sit there and forced to wait until some specific rule is broken or they are forced to make rules that are asinine when applied to rational people.
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Guest Insider I would make a general information flyer to post to neighbor doors. Make it general and avoid alarming verbiage.
Make it about pool and summer safety tips and include instructions on proper reporting for harassment. Contact the local police department to see how they would suggest to report something like that. If you do it this way then it is likely that the residents will know what you're talking about if they've experienced it and then you'll have a number of new reports coming forward.
Lastly if you have a good view of his balcony from yours you can try to set up a camera to verify that his timing is in fact only when females are present. Best case scenario you can get a shot with his balcony and the pool in view. This last suggestion of course is extremely hypocritical
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Dave Scruggs "Lastly if you have a good view of his balcony from yours you can try to set up a camera to verify that his timing is in fact only when females are present." You do realize you are suggesting a criminal act, right? People at a public pool have no reasonable expectation of privacy. Filming someone in their home do.
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Brenda Hammett I agree with the person above. If you are in a state that allows you to non renew without notice do just that. Unless he exposes himself or something along those lines there’s not a lot that can be done sadly.
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Guest Insider Had something similar but the guy kept going outside to pee on trees. He would whip his D out regardless of his VERY close neighbors, their kids, etc. PD wouldn't do anything, we posted a notices, which were ignored, then escalated to a notice to vacate (he also had bad housekeeping). So filed eviction when he didn't leave. Judge asked why and I told him about the indecent exposure and he laughed at me and said "that isn't grounds for eviction and you have no proof". As a woman who witnessed this man and his D peeing on a tree, and having women AND CHILDREN complain to me about it, only for the judge to laugh at me, really sucked. I won the case, due to the housekeeping pics.
I'm only sharing this story because it's possible (not saying it wasn't ignored, but that it's possible) no one will let them do anything. Took 6 months to get this guy out of my property and I lost several amazing residents in the process who broke lease JUST to get away from this creep of a man.
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Guest Insider They need to call the police when it is occurring or even take pictures.
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I am looking for an AI Leasing solution that has per unit pricing. Know of any?

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Ellie Norton We just launched ElsieAI.
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Brenda Sherrill We use Zuma.
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Guest Insider We use Lease Hawk AI voice, chat and text
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Anita Alberger Respage has excellent pricing and a bundle if you want that includes CRM
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Melissa Brown Elise is based on unit count for my communities I’m at $1.10/ unit but I think this will differ by management company.
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a Guest created a new topic ' Voucher Documentation' in the forum. 5 days ago

Hi everyone,

I'm looking for some recommendations/best practices on tracking voucher-holding residents on a fairly small scale. Most of the markets in which we operate have passed source of income legislation in the last few years, and we're still struggling to define our practices as we did not...

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Technology plays an integral role in enhancing various aspects of life. Younger generations, who are the primary drivers of the rental housing industry, now expect a living experience that delivers a new level of convenience and comfort. It may sound harsh, but renters may refuse to rent in a community that fails to adequately meet their tech preferences. Residents are redefining convenience and connectivity as part of their quest to gain greater ...

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Internet Listing Services (ILS) have long been the cornerstone of apartment property marketing, serving as vital information hubs to establish online visibility and generate leads, reminiscent of the early 2000s Windows background era.However, recent years have witnessed a paradigm shift in the discourse surrounding apartment marketing. Communities now prioritize investments in websites, branding, Google Ads, and broader digital marketing initiat ...

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Managing a multifamily property efficiently often involves optimizing how rent is collected. For property managers, automating resident payments means creating a system where all forms of payment, including checks and cash, are converted into digital transactions. This approach accommodates residents' payment preferences and enhances the efficiency of processing rent payments for the property management company on the back end.What is an automate ...

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 If done incorrectly, attempting to generate leads from sources outside of your industry in an attempt to grow your company or earn referral fees may be rather discouraging. For your business, reaching a wider audience and drawing clients from non-traditional sources can be transformative. This is a summary of how to modify your approach to appeal to a larger audience.Targeting A Broader Market:Some Of Your Marketing Focused On A Broader Geo ...

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Do you all use a punch makeready checklist?

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Guest Insider Yes ,I created one that I attach to SODA so from beginning we will know what is going to be needed at walk through
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Guest Insider Peachtree has a Make Ready book, that seemed to work well on the properties I have been on.
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Guest Insider Yep!
Used to be paper, now part of our workorder system.
Same with painting for turns.
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Guest Insider All our systems are automated.
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Apartment market conditions continued to weaken in the National Multifamily Housing Council's (NMHC's) Quarterly Survey of Apartment Market Conditions for April 2024. With the exception of Sales Volume (52), which turned positive this quarter, the Market Tightness (41), Equity Financing (49), and Debt Financing (44) indexes all came in below the breakeven level (50)."Inflation has come in hotter than expected over the past few months – as the she ...

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 The advent of adaptive reuse multifamily developments is now. But what is adaptive reuse—and why is it suddenly popular? Adaptive reuse is redevelopment that takes an existing structure and adapts it for another use. In multifamily developments, this can look like a partially remodeled historic hospital converted into a mid-rise apartment community. (The project also employed new ground-up development.) Adaptive reuse has become more popula ...

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