No position is worth the cost of our spirit. A toxic environment doesn't just stay at the office; it follows us home, affecting our sleep, our relationships, & our self-worth.
As leaders, we have a sacred responsibility to ensure that no one on our team ever has to make that impossible choice.
True leadership is about building sanctuaries of trust, not cages of anxiety.
When we prioritize the human over the output, we create a world-class...
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Here's something to think about: your next client might never Google you.Instead, they'll open ChatGPT, Claude, or Perplexity and type something like, "Who's a good industrial broker in Los Angeles?" A few seconds later, they've got three or four names. If yours isn't on that list, you didn't lose the deal. You just never knew the opportunity existed.AI is the new referral source a lot of brokers are missing. It isn't based on who knows you or wh ...
I know of two companies still using the DOS version of AMSI. Yes. It works. Once installed you own the software. The annual maintenance fee meant you had access to software updates, technical support, and training. If you had an in-house expert
Has anyone utilized Rilla? Looking for feedback, good and bad!
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Anyone using Hubspot or Zoho? Can I get your thoughts?
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Happy Friday, Insiders!😎 What's your biggest renewal headache heading into 2027? Don’t see your answer on the list? Drop it in the comments! We’d like to hear that too.🤔
As a vendor, building new relationships in business is difficult. Especially when we have preconceived ideas about what value a vendor might bring before even meeting them.
I'm curious how Investors and Property Managers have built some of their most valuable and trustworthy vendor relationships.
Totally agree Brent! All of the information is there, it should be up to the system and onsite team to decipher, not another step for prospect.
"Leasing agents shouldn't spend time duplicating automated work."This is maybe my biggest complaint with any call-in scenario. I took the time to provide all my information, but wait, now I have to say it all again to the live agent. It's playing c
I LOVE this: "An amenity is a setting. The story is what becomes possible there."
Curious what you all think are some unique giveaway options that are not simply "free rent". What feels tangible but actually costs a lot less?
Thanks for sharing, Lisa!
AI can respond instantly. Schedule the tour. Follow up. Nurture the lead.Great.But what happens when the prospect actually walks through the door?As more of the leasing process becomes automated, the skills of the leasing professional become more important, not less.Technology can make the front end of leasing faster and more efficient. It can help prevent leads from going unanswered and keep prospects engaged when the leasing office is closed.Bu ...
For over the last 12 months, we have consistently had to spend a significant amount of time resolving issues with payments not being applied correctly. We’ve had to repeatedly provide proof of payment, payment confirmations, and documentation for credits that were misapplied on their end. In some...
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We told a supplier purchase by PO only.
We would only pay based on PO.
Not one dime more.
Works for large scale major purchases.
Gets tedious painful for ad hoc type purchases.
Consider an AmEx expense card only good at HD and only functional 7am to 3pm Mon-Fri.
The thought of asking a human to do this level of work in this day and age is like asking them to make a copy of a lease and giving them to he original along with quill and parchment.
What you’ve just described sounds like less than 30 minutes of one persons time each month.
I’m not suggesting that this is the solution to HD’s problems. I’m just trying to desperately grasp how you are allowing it to consume any more than a nominal amount of your team’s time. You can’t control them but it sounds like the real change needs to start at home.
When calculating income to qualify a prospect, do you accept savings accounts and if so how do you calculate them on annual income and what company do you work for?
How editorial storytelling, everyday rituals and neighborhood access can turn property content into a reason to care. The pool is beautiful. The fitness center is impressive. The resident lounge looks professionally staged.News Flash: So does the next property's.Scroll through several apartment community feeds and the pattern becomes familiar: an empty room, an amenity label, a sentence about luxury living and an invitation t ...
I certainly understand there can be a significant price increase for not giving sufficient notice but going from $1800 base rent to $9,500 is absolutely absurd.
What are your thoughts?
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Short of it, though they’ve priced their market you have complete free choice. Either it’s worth it to you at that rate to stay or move and find another place that is worth it to you.
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Event starts in:
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28 Oct
And related, I am wildly appreciative of the associations and companies booking my mental health sessions (2 complimentary session), and Mental Health First Aid certification trainings (involves associated cost).
Let’s celebrate these companies: Avenue5, Arlington Properties, Apartment Life, Woodward, Bader, Bigos, and I’m sure I missed a few... And this is a list of only the company hosted l events. This doesn’t include the companies supporting the attendees of the association hosted events.
Our industry is paying attention. Our people cannot pour from an empty cup. And we do just that… We pour out our care, support, and dedication to our residents. We create community within our communities. We must care for ourselves first. I support and admire companies who are making this a priority!
Gerry, thank you for highlighting this important discussion 💚