What are some of your favorite resident retention tools? How do you create a sense of community and make people want to stay? I always loved our long-term residents when I was onsite. How are you engaging them and having them love where they live?

Hello all! I'm still looking into Empathy and Retention: How are you all extending empathy to your residents when delivering hefty rent increases that are prevalent in many markets today … many people are still struggling, but rent costs are skyrocketing in many areas. What is your messaging? How are the conversations going? How are they receiving the news? Appreciate your help with this research. #empathy