AI Use Cases Executive Roundtables
SUPPLIERS OF MULTIFAMILY, how would you rate the "health" of the industry right now? (Owners & Operators, you can select the last option to see the results, and tomorrow we will get your perspective!)
I asked Kelly Weems what her biggest challenges as an RPM were right now. Do you all see the same struggles?
"Unrealistic expectations from ownerships, overloaded on property count, ownership groups wanting more for less and combatting onsite burnout because the teams are being stretched beyond capacity. Itâs hard out here but we are pushing!"
Great post from Hari Mann on IRR vs. Equity Multiple (EM) â Which one do you all trust more?
To give a bit of context for those just getting into real estate investing, both are metrics used to calculate an investment return, but they tell very different stories.
IRR measures how fast your money...
Read More...
Inspired by another post, I'm curious whether your communities do pool maintenance in-house versus using an external company?
In our second annual Tech Adoption Report, we see a complex picture emerge for technology categories within multifamily, with several categories gaining steam in 2025, while other previously hyped tech seeming to cool off.Special thanks to Appfolio and Snappt for supporting this research.Each of the following showed strong implementation improvements relative to 2024: ID Verification (Implemented 76%) Credit Reporting (Implemented 64%) EV C ...
When a prospect applies to one of your communities, have they been shown ALL required additional fees by the time they have finished the application process?
If I pick up they are price conscious, 100% I disclose all fees before we leave that offer for a tour and that garners trust. I hate wasting time on all fronts.
As Apartmentalize is drawing near, I wanted to highlight sessions that are in my sights. These are all multifamily-related, but I will probably branch out beyond our space, as there are always valuable lessons to be gained from other parts of real estate and beyond. Artificial Intelligence and the Future of the IndustryArtificial Intelligence (AI) is not a passing trend and property management companie ...
What do you all think about unannounced visits? I came across this and wanted to get your take on his advice:
"I made regular visits to my properties, typically once a month and I still do. I often didn't announce these visits to the onsite team, allowing me to observe their operations when they...
Read More...
Occasional unplanned visits with a motivational surprise or compliance check can be a positive, if done thoughtfully.
You canât expect your team to be considerate and respectful of your time if you arenât considerate and respectful of theirs.
Rewind the clock 30 years looking at the on-site office team, you would have likely seen a property manager, assistant property manager, and 2 or 3 leasing consultants. Five years ago, you would have likely seen the same exact structure. But today, things are looking much, much different.At the last Blueprint event, we dissected how specialization, outsourcing & offshoring, and AI a ...
by Rommel Anacan
âDone For Youâ Shouldnât Mean âLet Go of the Wheelâ - Multifamily Blogs
We love set it and forget it in multifamily housing, don't we? Whether it's the rise of self-guided tours, automated follow ups, technology that sells,…
Ingredients:
⢠1 leader in a management role (not just a manager â thereâs a difference)
⢠2 cups of comprehension and communication (especially during misunderstandings)
⢠1 generous scoop of excellent customer service (without breaking rules)
⢠2 teaspoons of trust
⢠1 pinch of patience
⢠A dash of emotional self-awareness
⢠A side of personal growth (getting help outside of work when needed)
Instructions:
1. Start with a leader who guides, supports, and upliftsânot someone who just holds authority.
2. Stir in comprehension and communication, especially in moments of misinterpretation. Let this mixture simmer until understanding is reached.
3. Add excellent customer service, being careful not to over-season with rule-bendingâstick to the Fair Housing guidelines.
4. Sprinkle in trust and patience, essential for day-to-day collaboration.
5. Blend in emotional awareness, encouraging team members to manage personal struggles outside of work so they donât... Show more
- 3 Dashes of satire
- 30ml of patience
- A good sprinkle of ambidexterity.
- And a heaping scoop of âeveryone is on the same team so figure it the phuck outâŚâ
Best paired with with a side of vodka and Vicodin.
⢠1 cup Clear Communication
⢠2 cups Resident Empathy
⢠1 ½ cups Operational Consistency
⢠½ cup Flexibility & Adaptability
⢠2 tablespoons Proactive Problem-Solving
⢠1 generous scoop of Team Collaboration
⢠A pinch of Positive Attitude (daily)
⢠Data Dash â insights from surveys, reviews, and feedback
⢠Optional garnish: Humor, Heart, and a little Hustle
Instructions:
1. Preheat the Culture
Start with a strong foundation of shared values. Warm up the team with a clear sense of purpose: serve residents, support each other, and represent the community with pride.
2. Mix Communication and Empathy
Blend your communication and empathy until smoothâthis creates the base for trust with both residents and teammates. Stir in active listening, especially during resident frustrations or internal challenges.
3. Fold in Operational Consistency
Carefully incorporate consistent processes: follow-ups, move-in checklists, maintenance timelines, and renewal workflows. This ensures every... Show more
Market data collection strategies, including the collection of public versus private data, has dominated the headlines over the past few years, so I asked Clay Llewellyn, COO of Income Property Specialists, to discuss their market data strategies.In this interview, Clay discusses how they evolved their market data strategies over time from manual collection, revenue management systems, centralized data colle ...
-
23 JulOnline!Event starts in:
-
06 Aug
From the owner or operator side, this could go in a lot of directions, honestly, from challenges with flat or declining rents, higher incremental costs like maintenance supplies or construction materials, or continued struggles with interest rates.