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In Search of Best Practice: What's the most effective way that you've seen on-site to ensure you have every resident's email and phone number? And how are you overcoming objections to requiring an email and phone number?

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Policies and Procedures – The SPANX of Property Management Operations

Yes, you read that correctly: Policies and Procedures are the SPANX of property management operations: the functional, streamlining control panels that make everything else look polished, effortless, and successful. Love them or hate them, they are a necessary component of a high-performing property management company’s strategy. While Policies and Procedures are decidedly unsexy, they provide a foundation and consistency that enable e ...

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Jen Piccotti has a new avatar. 5 months ago
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1 in 5 Regionals May Leave in the Next 12 Months

Regional Managers: The unsung heroes of the residential property management industry!  Without these seasoned and experienced professionals, cohesiveness, consistency, and performance can quickly fade within a portfolio. Executive leaders have witnessed the incredibly positive impact a strong and res ...

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Claire Collins is friends with Jen Piccotti

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Pay increases. Referral incentives. Expanded benefits. Apprentice programs. Signing bonuses. Our manage ...

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