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It's with great sadness that I am leaving Multifamily Insiders. Our family is embarking on a huge adventure which will take us from a massive city in Texas to a tiny town in Washington state. That combined with an upcoming surgery for my elderly mother made me realize I need this summer to focus on my family. That also means the BEST JOB EVER is now available! The good news for you is that you now have t ...

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I saw this on Reddit and it really made me think. How does someone stop being clumsy? Should every community have an OT on staff lol. Also, how do you let your neighbors know you empathize with them also knowing you apparently won't be able to stop? For some reason this is really tugging at my heartstrings!

I saw this on Reddit and it really made me think.  How does someone stop being clumsy?  Should every community have an OT on staff lol.  Also, how do you let your neighbors know you empathize with them also knowing you apparently won't be able to stop?  For some reason this is really tugging at my heartstrings!
Amanda Hill Going from a full house to living alone is a huge change! I wonder if they have always been this way, but now notice because they are trying to be quiet and now are aware of the noise level. Neighbor sounds more concerned than annoyed.
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Training Tip: Your residents are doing a DEEP DIVE before ever even contacting the community! This can be used to your advantage or put you at a major disadvantage when marketing your property and Tammy Longo and Donje Putnam spent an hour sharing with us their tips and tricks to market to the research savvy renter! Feel free to share this with your teams!

Tammy Longo and Donje Putnam WOW us!

Prospects are doing a DEEP DIVE before ever even contacting your community! This can help and hinder depending on what you have out there. Let us know if y...

Felicia Norman This entire webinar was a WOW moment!
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Okay, hear me out... he's not on the lease but... lol! Who else couldn't evict this cutie? Imagine if we could teach this to all the dogs!

Whisper Woof!

Illegal Apartment Dog Learns to Whisper Woof - Way Too Cute!

Amanda Hill Whisper bark! So cute... wish I could teach that to my dog. She freaks out when someone is at the door
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Brent Williams When you haven't told the leasing office you have a dog...
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On the surface this seems fun but I bet this guy doesn't pay his rent on time! HEHE, who else has a sneaky "extra roommate" at their community? 🐱🐱🐱

Apartment Came With Unexpected Roommate!

Do you think you have to pay an extra pet fee...

Brent Williams I walked into my office one time and there was this cat (not mine) just chilling there. He hung around all day and then moved on. Guess my lack of food bored him in the end.
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Amanda Hill Not sure I would be able to kick him out for not paying rent 😂
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This would have been amazing when we were isolating due to the pandemic but would you like it now? Free concert every night or annoying when you are trying to put your kids to bed or enjoy a TV show? You tell me!

Opera singer singing from her apartment!

Beautiful or annoying?

Donje Putnam I had a bagpipe player who practiced in a field across from my property in the morning.
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Kathy It seems like this crowd enjoys it. I think we should enjoy the it. There could be dogs barking instead.
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Lilah Poltz Donje Putnam I'm not sure I'd love that in the morning lol! Kathy dogs barking would be way worse but I think we were all starved of entertainment during the pandemic and I wonder if this would be different now?
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Lilah Poltz shared a photo. 1 year ago

Who else feels this?

Who else feels this?
Brent Williams I don't think toothpaste is going to fill those holes.
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Lilah Poltz shared a photo. 1 year ago

Tearjerker alert! PM's (and all on-site), you work so hard and probably never get to learn about all these sweet moments between your residents. Did this make you smile today? Comment below with your favorite resident stories that also made you smile

Tearjerker alert!  PM's (and all on-site), you work so hard and probably never get to learn about all these sweet moments between your residents.  Did this make you smile today?  Comment below with your favorite resident stories that also made you smile :)
Donje Putnam Brent Williams, especially for empathetic people. When I was on site I gave therapy to many a resident, but I also carried a lot home with me. I didn't have the tools or training (like a therapist would, presumably) to handle the emotional baggage of others. And also, I am the chatty one that would probably come and talk to you.
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Brent Williams Such a great point, Donje Putnam, figuring out how to leave work at work, especially when it is a highly emotional situation is not always natural - definitely need help on that front!

(And I would have loved to have you as my resident! We would have just chatted all the time! 😀)
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Jessica Derkis Such a heartwarming story. It’s amazing how little gestures mean so very much.
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Lilah Poltz shared a photo. 1 year ago

I'm itchy just reading this - OMG!! Who ever thought you'd have to teach a resident what a bed bug looks like. Who's treated for these in their community and won? I just read that they can live for over 400 days without food 😬

I'm itchy just reading this  - OMG!!  Who ever thought you'd have to teach a resident what a bed bug looks like.  Who's treated for these in their community and won? I just read that they can live for over 400 days without food 😬
Brent Williams I have a lady bug fun fact! They can actually bite! I found that out when we got one of those packages of thousands of lady bugs to release in the garden and they turned on me.
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Kathy Sorry Brent, this is funny. Lady bugs unite! 😂😂
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Lilah Poltz We did that too Brent Williams but they didn't turn on me! I wonder if maybe you offended them somehow lol
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The coolest new amenity! We have a working dog and I know how important exercise is so I love this tread for dogs to get their exercise in and not need a huge backyard. Do you think this would work for communities or would it be too loud?

How Do You Stop? With The Paws Button!

How cool is this for apartments! Your dog can get his exercise and you don't need a huge backyard!

Amanda Hill Such an awesome concept!
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Lilah Poltz shared a photo. 1 year ago

Oh gosh, I just saw this on Craigslist... how do we break it to them? 😬😂

Oh gosh, I just saw this on Craigslist... how do we break it to them?  😬😂
Felicia Norman Looks like someone already did.
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Amanda Hill I don't think she knows what she is getting in to.
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Gerry Hunt This is a profession that you either love or hate!! She has not a clue what it is like from the outside. without a passion to help folks find a home, and LIVE in that home ~~ she will not know until she experiences it. . In my world, it is okay to TRY new professions. It is also okay to leave them behind.
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Lilah Poltz shared a photo. 1 year ago

WOW 😲 - This is a massive transformation and makes a huge difference! Though, I did notice some beautiful trees have been removed. What do you all think of the update?

WOW 😲 - This is a massive transformation and makes a huge difference!  Though, I did notice some beautiful trees have been removed.  What do you all think of the update?
Brent Williams Gorgeous!
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Laura Bruyere Amazing!!
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Lilah Poltz shared a photo. 1 year ago

😂 OMGosh who needs a little funny today? And now I'm totally curious about how the word apartment came about, anyone know?

😂 OMGosh who needs a little funny today?  And now I'm totally curious about how the word apartment came about, anyone know?
Amanda Hill I had to Google it! Very interesting!
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Real footage of me as a landlord 🤣. Can anyone else relate to this one!?!

HAHA Check Out These Hilarious Repairs!

Who else can relate to this!

Brent Williams The only thing missing is a roach walking by and getting painted too.
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Felicia Norman Brent - ewww
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Jessica Derkis LOL. I’ve had each of these as maintenance techs.
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WOW! The skills needed to make this happen but what a great way to stand apart from the competition especially when you have great landscaping and outdoor amenities! Who else is using drone shots in their marketing? Great idea or too much work?

Drone Shots to Market Your Community/Property!

Lilah Poltz Laura Bruyere that's what I thought!
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Amanda Hill I want to see the bloopers!
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Emma Stai That is awesome!! I would love to see more of this!
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