Real-time data helps multifamily leaders make better decisions, faster; ultimately being the key to driving NOI. We’re big proponents of using data to show your people what to do next versus telling them what to do. It’s a crucial practice to driving sustained organizational revenue and winning as a team in an industry that lags others in terms of innovative practices. Here are three actionable use cases that our team presented at the ...
Question - one of my sites has a maintenance tech who is primarily Spanish speaking. I’m working on creating a better relationship between on site manager (not Spanish speaking whatsoever) and him to get this efficiently tackled on this property!
Any advice on how you translate work orders and...
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Apartments.com has always had the best swag. Their pens are hands down the best and what about those chocolate chip cookies a few years ago?! Not to mention we get a ton of leads from them.
Hi friends. I'm experiencing my first time that a disgruntled resident (being non-renewed) threatening my boss to get a petition of residents to claim that my broomstick is a disturbance to their peaceful enjoyment of the property. And I live here. Do tell your experience or wisdom. Note: resident...
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Okay, a moment to get deep. As a property manager, I love my property. I love my residents. I love even the toughest most challenging parts of my job. With that said, my job is to find things wrong. Find that piece of trash on the ground, find that missing signature, find that area that needs touch...
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Use “Stay Interviews” to Empower your Team, Increase Productivity, and Reduce Turnover Among Your Multifamily Staff.
Anne is amazing as always. Great info. Thank you for webinar full of great info!🤩
Okay people, I know we’re all salesmen & saleswomen here. How would you sell this bathroom amenity? GO!
What are your top 3 tips for reducing turnaround/re-lease times?
What do you do before/during that gets the number of days without rent as close to 0 as possible?
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Kendra Butterfield is friends with Ashlee Giotte
When aiming to attract as many customers as possible, businesses often forgot about a significant subsection—the ones they already have. Whether you oversee a restaurant, casino or apartment building, you’ve already done the hard part when it comes to existing customers. They’re already there, after all. Sure, it can be more compelling to attract fresh guests with innovative marketing outreach and snazzy taglines, but operators often ...