I've spent years in Austin as an apartment locator, riding shotgun on people's entire search. I hear the jokes, the panic, the side comments as we exit the community and talk out front on the way to the next tour.Here is the secret: renters tell me things they will never say to your leasing team.They will rant about "lying photos," roll their eyes at junk fees, and admit they are terrified of getting denied. They will tell me they read about ...