Data Analytics: From Overwhelmed to Actionable
Voice Search Is Changing Community Names"The Residences at…" format is failing—and voice search is the reason why. Smart speakers, voice assistants, and voice-to-text tools are influencing how prospective residents search for apartments. And the naming conventions that once worked perfectly fine in a typed-search world just don't hold up in a voice-first one.Think about how people actually start their search today: "Alexa, find apartments n ...
For years, many affordable housing operators have treated HUD inspections the way a homeowner treats a dentist appointment: something to prepare for right before it happens, not something to think about in between. That approach is about to get considerably more expensive.What's changing in NSPIRE scoring on October 1, 2026Starting October 1, 2026, HUD will begin applying point deductions under the National Standards for the Physical Inspection o ...
The Most Expensive Phone Call in Commercial Real Estate Is the One You Don't TakeIn more than 30 years in commercial real estate, I've been on both sides of the recruiting call. I've been the broker getting courted, and I've been the one picking up the phone to recruit talent.Here's what I've learned: The brokers who say, "I'm happy where I am, no thanks," before hearing a word are often the ones who end up leaving money, growth, and options on t ...
Looking for renter's insurance company that integrates with Appfolio.
Read More...
We order from HD Supply & Chadwell. They both support our company retreats and they are both a part of the local apartment associations here.
Lowe’s, Amazon and Home Depot - never cause there are no benefits to our company.
You should support the ones who support you and the betterment of your company - not your personal preference, not the one who gives you personally gifts.
Renters in every single one of the 50 largest U.S. metros are paying less than buyers this month. Zillow just put a number on it: $12,792 a year.
The gap isn't just wide. It's widening fast. Buyer costs rose $140 over the last six months. Rent rose $32. That's a structural shift, not a snapshot.
For anyone financing SFR, build-to-rent, or multifamily, that's a real demand signal.
But the number leaves out half the ledger. A mortgage payment...
Show more
Most apartment searches start with a floor plan and end with a location question. A renter may want a two-bedroom, but the shortlist usually comes down to how close it is to work, campus, a hospital, downtown, or the neighborhood they already love.Search engines have always had to sort out those relationships. What's different now is that renters can put all of them into one question. Someone can ask ChatGPT or Google's AI Mode for a pet-friendly ...
My 11 year old baseball playing son has retired some of the animal core design in our home. RIP pig wearing a gold crown and golden balloon pup. You served us well. 🤣🤣🤣🤣🤣
I’m based in Houston but they don’t have to local.
Thanks for your help.
Read More...
A tenant told the property manager they didn’t want to pay for the bulk internet service because they already had another provider.
The property had both a bulk agreement and an access-only agreement with a different ISP.
That sounds like it should solve the problem. It doesn’t necessarily.
The bulk agreement may require the owner to provide the bulk service to all units, while the access-only agreement allows another provider to enter the...
Show more
There's a particular kind of credibility that comes from having sat on both sides of the table, and Jacob Kosior has earned it the long way. Before he became VP of Client Strategy at EliseAI, Jacob spent more than a decade inside property management, most recently leading centralized services at Cardinal Group, where he was building centralized teams and using EliseAI as a customer himself. So when he talks ...
The first tour usually happens without a leasing professional in the room.A prospective resident searches a neighborhood, opens several listings, studies floor plans, checks reviews, scrolls social content, and tries to imagine an ordinary Tuesday in each community. By the time they schedule an appointment, they may already have a favorite. They may also have doubts no one on the property team knows about.That is why tour performance cannot be ju ...
Do we still need mystery shops?
After 20+ years in multifamily, I’ve been on almost every side of the shopping process. I’ve requested shops, reviewed recordings, disputed inaccurate results, and watched scores make their way from the shopping company to regionals, managers and leasing professionals.
I’ve also watched what happened next.
Sometimes the shop became a great coaching opportunity. Sometimes it became a score and a signature...
Show more
A renter looking for a two-bedroom apartment usually has more on their list than just "two bedrooms."They may need room for a large dog, covered parking, an in-unit washer and dryer, and a commute that works with their schedule.Google AI Mode gives renters a way to search for all of those needs at once, then ask follow-up questions to narrow down their options.For apartment communities and property management companies, that creates an important ...
Love this!Performance issues are complex things. I think people default to training because it's neutral-- everyone is solid, the process is solid, it's just a knowledge gap.I think the trick is discussing the problem without assigning blame so peopl
Anyone using Brynson, would love your insight!
Read More...
There is such a need for fee transparency monitoring, and Anthony and team were first to the market with an awesome product/platform.
That is why I originally spoke with them, but then started digging in on their other products, and was even more impressed.
Awesome product, great people, and wonderful service.
I totally recommend!
-
07 OctEvent starts in:
