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The Key to On-Time Rent Payment? Multiple Payment Options!

The Key to On-Time Rent Payment? Multiple Payment Options!

Pilera RentAs a property manager, you know that no two renters are the same. And you wouldn’t want them to be – a diverse population living in your property will only make the community better. But there is probably one quality you want all your tenants to share – being on-time rent payers.

Since no two tenants are the same, the key to getting them to pay their rent on time is to offer them payment options. And it’s a good idea to make sure that one of those options is a high-tech one. If your tenants are online bill payers and you only accept paper checks, there’s a good chance that writing a paper check is a duty that will fall through the cracks as your tenants quickly pay all of their other bills online.

Recent studies have also shown that not only is it a good idea for you to offer your tenants a high-tech bill paying option, you should encourage them to go that route. In a recent survey, about a quarter of respondents who do not pay bills online reported that they paid a bill late because they had trouble keeping track of it. In contrast, only 7% of respondents who pay their bills online reported the same problem.

If you want to avoid difficulties with late or delinquent  payments, allow your tenants to pay their rent using the method that makes them comfortable. Offer options and subtly encourage tenants to choose an online option. Not only will doing so provide you with a steady and uninterrupted cash flow, but it will likely keep tenants happy and more likely to renew their lease.

photo credit: veruus via photopin cc

 
This comment was minimized by the moderator on the site

This piece does a good job pointing out that the easier you make it for someone to pay on time the higher the chance that they will. The funny thing is that most communities don't yet offer more convenient payment options for residents who are accepted with conditions based on credit, the very group that may be in greatest need of help to manage their finances to pay rent on time. That's where rent from payroll comes adds value for both community and resident.

  Ellen Calmas
This comment was minimized by the moderator on the site

It can be hard to get a management company/property owner on board with this. The rules are extremely strict.
Rent can only be paid with check or money order. The check can never be a loan from a parent/child/friend, etc. The money order can never be from the grocery store closest to us, or from dozens of other places nearby.
Money orders can only be from western union, post office, and a few others.
Cash is never OK. Visa, credit card, debit, Paypal, ACH, online, bank payment, No way.

  Rose M

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