Reply: Apartments.com's new way

Name
Leave blank to post anonymously.
E-mail
Your e-mail address will never be displayed on the site.
Subject
Attachments
's Avatar
Anonymous
Has anyone heard that Apartments.com is getting rid of the free basic listings?
Posted 7 years 7 months ago
These are likely changes that were intended for customers all along. But, responding to negative reviews doesn't eliminate them, unfortunately.
Posted 8 years 5 months ago
Interesting thing happened today.
I signed up a few of our communities on Apts that were already advertising with Finder (despite not really digging the service, a deal is a deal, especially if it's essentially free..)

When I logged into the manager dashboard, ALL of our communities were listed; The free and the paid. I can now make edits to all of our ads and answer all of our reviews, even if the community is not presently a paid advertiser. I can even see the Ad Analytics.

Hmm.
Posted 8 years 5 months ago
I have confirmed with Apartments.com. There is no way to opt out of these negative reviews, to opt out of allowing reviews to be posted, and they are never removed.
Posted 8 years 6 months ago
Jack,
Just out of curiosity, in what capacity do you work in at Apartments.com? Your response is kind of an "anonymous-ish" response. I use my real name in this forum and usually vendors do as well.
Posted 8 years 6 months ago
's Avatar
Anonymous
I agree with Chuck that Jack, from apartments.com, statement that 82% of reviews are good is not accurate. We all know people tell about their bad experiencs more than their good ones. Just look at apartmentratings.com, the majority of complexes are way under the 82% range. If that is true on apartments.com then it is motivated by their free rent promotion or it even seems like some reviews aren't quite real. It's all about apartments.com and no one else.
I was wondering why me as an advertiser would want my happy residents to go online and while posting a review see all of our competition - don't we usually want our residents to stay away from looking at other apartments...just a thought. Not sure how this helps the person who is paying for an ad.
Posted 8 years 6 months ago