Thank you

Could you send me the letter you use?

A collection agency takes 50% as a rule. I cannot fathom how anyone can be in this business and NOT know how to write a collection letter, or track down a deadbeat. A form letter is not the answer.



The date:
Your office Address/contact information:
Their last known contact information:

Dear so and so:

You owe us money for this reason as of this date:
We have been unable to contact you.

We're hoping to resolve this matter without resorting to litigation.

Sincerely....

You might also mention that it's likely to tank their credit score for the next however many years and result in a bad rental reference. If you have no forwarding address send it to their old address Return Receipt Requested. But I'm just a maintenance guy....

can u send me the thank happy holidays

First off, before I even take an application I have usually had a conversation with the prospective resident regarding deposit and what is required before moving in.
Deposits must be paid in full before moving in, or the balance of it at move in. Deposits are always in the form of a money order, to prevent a returned check fee. (we are not set up for credit or online payments.)
We also tell them gas and electric must be in their name, and I check this before they move in.
Our company is not online, so these are items that must be checked. Explaining the lease and your guidelines are a must at move in to help prevent misunderstandings down the road.

I have a couple different letters for thing like that...

#1

DATE


Name
Address
Address


RE: Advancements and Miscellaneous Charges

Dear Name,

The auditors have brought to my attention an outstanding amount due on your account for ISSUE.

To keep your account in order, a total of $0.00 is currently due in STATE CHARGE DETAILS. Should you ignore this notice, a Demand For Strict Compliance may be sent, resulting in eviction and your rental payments may be applied to these advancements.

I have enclosed our service fee schedule that was reviewed at the time of closing for your reference.

It is important that you contact our office and let us know your plans for repayment. Your prompt attention is greatly appreciated.

If you feel you have received this letter in error, please contact our office immediately.

Sincerely,


Name

#2

Date


Name
Address
Address


RE: SECOND REMINDER - Advancements and Miscellaneous Charges

Dear Name,

We wrote to you recently reminding you of the outstanding amount of $, but it appears to remain unpaid. If you have any queries regarding its payment or if we can help you in any way please call.

If not, please arrange for settlement of this account immediately.

Should you ignore this notice, a Demand For Strict Compliance may be sent, resulting in all monies paid being applied to this balance or even eviction.

If payment has recently been made, please accept our thanks and ignore this reminder.

Regards,

Name

#3
Date


Name
Address
Address


RE: Advancements and Miscellaneous Charges

The auditors have brought to my attention an outstanding amount due on your account for advancements and various charges.

You have been a valued customer for many years, and you have always been conscientious about paying your bills on time. This is just a reminder that an amount of $0.00 is currently due in various charges. If you forgot to mail us your payment, please send it today. If you have already mailed your check, please disregard this notice.

I have enclosed our service fee schedule that was reviewed at the time of closing for your reference.

It is important that you contact our office and let us know your plans for repayment. Your prompt attention is greatly appreciated.

If you feel you have received this letter in error, please contact our office immediately.

Sincerely,

Name

#4
Date



Name
Address
Address



ACCT#

Dear Name:

Thank you for your payment of $0.00, which has been applied to your account. We appreciate your business, and just wanted to remind you that a WHAT CHARGE or AMOUNT is currently due on your account. For the record, your minimum monthly payment is $0.00 plus a EXTRA PAYMENT of $0.00. Please pay the full amount to avoid further arrears. Please note, all back balances are paid before any current charges.

Your prompt attention to this matter would be greatly appreciated. If you have any queries regarding this account, please contact our office as soon as possible.

If payment has recently been made, please accept our thanks and ignore this reminder.


Regards,

Name