Topic: What are some of the tactics management companies engage to audit Bluemoon or lease apps against rent roll?

Richard Bates's Avatar Topic Author
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Lease Audits: I'm learning here so forgive my ignorance. What are some of the tactics management companies engage to audit Bluemoon or lease apps against rent roll? Confirm things like pet rent/ concessions/deposits/commissions ect. This is a new space for me so I'm trying to learn from the experienced what some of the approaches are. It seems like a big task.
Posted 2 years 2 months ago
Renee Benson Sellers's Avatar
Renee Benson Sellers
Names match , lease amounts dates, rent, concession, pets, basically anything that has a blank to be filled in and of course if it has been signed.

Someone has to enter somewhere so you check for human errors
Posted 2 years 2 months ago
Brenda Andrews Sherrill's Avatar
Brenda Andrews Sherrill
Lease dates match.
Posted 2 years 2 months ago
Susan Davis Vloedman's Avatar
Susan Davis Vloedman
Leave nothing blank
Posted 2 years 2 months ago
Richard Bates's Avatar Topic Author
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Is this a manual process of spot checking and verifying? Is it done on every lease?
Posted 2 years 2 months ago
Jack Allen's Avatar
Jack Allen
I’ve found lease audit is exceptionally tedious (same as any audit). But necessary. It’s usually not the software causing probs, it’s the person entering info. Therefore, it requires a person print the lease info and go line by line to confirm everything important (dates, amounts, number of people in unit, and we always add pets while we’re at it).
Posted 2 years 2 months ago
Ana Flavia Pizzolio's Avatar
Ana Flavia Pizzolio
My company audit leases monthly as in we do lease verification for all move ins and all renewals for that month, before paying commissions. We check name, occupants, lease terms, rent amount, any concessions given, pets and all the spots we have to manually enter data, to see if it matches company policy and the info we have on the system.
Posted 2 years 2 months ago
Christine Joy's Avatar
Christine Joy
Before leasing commissions are paid. Leasing agent must submit:
Cover page of lease
Ledger showing 0 balance
Cert of renters insurance
PM should be verifying all information is in software before approval. Corporate does spot checks.
Posted 2 years 2 months ago
Amy Gutierrez's Avatar
Amy Gutierrez
The first time is the hardest bc you literally have to pull every file to verify the computer is accurate. After that, move ins and renewals don't get filed until they have been audited by the manager.
Posted 2 years 2 months ago
Rachel Duran's Avatar
Rachel Duran
Valence Docs will do monthly audits between your rent roll and your Bluemoon forms
Posted 2 years 2 months ago
Ariel Paulk's Avatar
Ariel Paulk
We started doing Audits via Valence Docs. It’s uses your most current lease in Bluemoon versus the rent roll. You can do it one-time/monthly/quarterly.
Posted 2 years 2 months ago
RJ Keweza's Avatar
RJ Keweza
They make sure the lease matches what is being charged, make sure you’re consistent in qualifying documentation if they look. Following company guidelines. Don’t stress yourself out. Be positive and take criticism if given.
Posted 2 years 2 months ago
Vicki Hurley's Avatar
Vicki Hurley
What is the reason for the audit? Company requirement?
Posted 2 years 2 months ago
Richard Bates's Avatar Topic Author
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From what I have learned there are several factors that can have a significant impact on ROI and revenue. How much does garage / pet rent/ accelerated damages and concessions add up to if not input correctly. What does the wrong expiration date in rent roll vs applicant understanding mean? These are the things I'm trying to learn.
Posted 2 years 2 months ago
Betsy Callahan's Avatar
Betsy Callahan
I have a file audit sheet I complete for each move in and renewal for the month at month end.
When doing a full property file audit, you just have to go slowly and double check everything- paper file matches rent roll, matches resident card repeat.
Posted 2 years 2 months ago
Melissa Cannata Miller's Avatar
Melissa Cannata Miller
Valence Docs - used them to do audits on all my sites when started with new company. Extremely detailed
Posted 2 years 2 months ago
Brandi Carden's Avatar
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Every year I send out a questionnaire for updated phone numbers, any new occupants (some had babies), vehicle information, employment information and any other demographic information. I also ask for updated ER contacts. This is all uploaded into Yardi and we always have ways to contact people. It is vital.
Posted 2 years 2 months ago