We’re seeing a huge upswing in fake check stubs and they’re getting harder to identify.
I’m waiting for a demo with checkpoint ID, but not sure that’s what they cover. What else do y’all use to verify check stubs and IDs during the applicant screening process?
Recently a colleague asked me, "How can you tell whether a workplace is a good culture fit before you work there?" It's a good question–and an important one because if you're considering changing jobs, you want to choose a new employer that satisfies your needs, culturally speaking. An extremely basic definition of workplace culture, by the way, is simply, 'how we do things around here.' Figuring out how employers do things around ...
Do we all know when bonus depreciation expires?
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How much are you paying for multifamily software per unit/month (total)?
My teams are getting a little beat up...entitled residents, angry residents, impatient residents...are verbally abusive. All the customer care training in the world doesn't always prepare you for some of the outrageous demands and attitudes they are experiencing (and I have witnessed it myself). They are getting discouraged and I really feel for them.
I saw this at Lowe's and thought it might have an impact at properties..
What are your...
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The second paragraph makes it clear that the "thank you" is preemptive. And there is no reason to warn someone who is already doing good. So I would adjust it slightly:
"We appreciate you treating our associates with respect.
In today's stressful world, we have seen a rise in profanity and verbal threats, so thank you for helping to make Lowe's an enjoyable place for all!"
(I'm in multifamily, so of course I had to add an exclamation mark at the end)
Guest Post by Stephanie Shore, Director of Marketing and Brand Development, Bozzuto (formerly with Marriott International and Hilton) Multifamily branding and marketing could take some notes from other industries—like hospitality. In hospitality branding, the critical focus is the guest experience; customer loyalty and maintaining brand reputation are the keys to success. Each of these principles can be easily, almost seamlessly, applied to multi ...
Who is in charge of new hire onboarding for on-site team members?
Renewal incentives that worked best for my property were top-class service in the office at all times, strict adherence to a pricing structure that rewarded those who renew early with the lowest rates, gradually increasing until the end of their term, a SURVEY that asks for feedback and then address each survey directly with the tenant prior to lease renewal.
1. Spring Cleaning renewal package- includes window cleaning
2. Floor cleaning package- steam clean carpets, or steam mop floors
3. Money back package- $50 credit on account for renewing by ….
I truly believe that the resident just wants to be heard and wants to have a say in the increase so what better way to do it than being able to negotiate.
My site we are currently doing 5% increase with the ability to negotiate not less than 3%.
We do work orders as they come in, leave at 6 with none in our system most of the time.
Little things that make their life better & improve the apartment for when you do turn it.
What is your company's long-term approach to handling economic uncertainty in the multifamily sector?
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If that is correct, we have about 2 years more of having a focus on resident loyalty, and then the market will shift aggressively into rent increases.
So at the end of the day, I would say the poll options are more weighted towards short term goals versus long term ones, although I could be way off.
Rest assured, the Super Stars are noted although you may not get all the attention. The “C’s” require more emotional support and attention…
Hi, me again! Anyone using Al Leasing Assistants? Who are you using and why do you love it?
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One day they're putting in a maintenance request to have a lightbulb changed, while their rent is late, and the next day they're putting in their notice because they bought a house. Sure, good luck with that.
Employee concessions.
Reaching out to see how others handle employee concessions?
Also, do you offer concessions to employees who work at one site and live at a sister property?
Thank you!
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I have Three cats, when I moved in I informed the Manager I had two cats they are bonded to each other it was counted as one cat because of it I found a newborn that is now 9 months old he is fixed and had his rabies shot but today I come home from the doctor and find all these notices taped to my...
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Here's an interesting one....
We are a mid-rise community with all interior parking garage parking. Everyone pays $25 to park per month, or $100 for a reserved space. I've recently been asked twice by people with disabilities if there is a waiver of parking fee for disabled parking. We do have handicapped parking spaces in the garage. My feeling is that everyone pays for covered parking regardless of who you are, but disabled people have access...
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Just because someone wants something and it is reasonable doesn’t inherently entitle them to an accommodation simply because they have a disability.
I imagine you’d be sued if you tried to charge a disabled person for reserved disabled parking
In Dalllas, TX, we are required to have recycling at our properties. Funny enough, we recycled before the mandate. Anyway, we use a 3 or 4 yd container serviced by WM that is clearly marked “recycling” yet tenants continue to throw non-recyclables in the container. We pass thru the charges to...
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05 JunEvent starts in:
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12 Jun
Multifamily News
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- Buckingham Companies Names Kristie Arnst Executive Vice President of Property Management
I was impressed with their demo and considering them currently.
Snappt is the market leader in document fraud detection and has provided service to the multifamily industry since 2018. We have a historical fraud rate of 12.2% with an accuracy rate of 99.8% for the +4M documents we've scanned. We currently service over 1.8+ million units on our platform and have 8 of the 10 top management companies nationwide using Snappt on a daily basis. Our National Partnerships include Greystar, Cushman and Wakefield, ZRS, Fairfield, First Communities, RAM Partners, Pegasus Residential, etc.
The onboarding process is quite streamlined and will happen within 24 hours or less of when the contract is signed. We send the property teams a video link to watch and a brief and once they've completed that, we send login credentials and they can start using SNAPPT!
Email me if you would like to see a demo!
Snappt is the market leader in document fraud detection and has provided service to the multifamily industry since 2018. We have a historical fraud rate of 12.2% with an accuracy rate of 99.8% for the +4M documents we've scanned. We currently service over 1.8+ million units on our platform and have 8 of the 10 top management companies nationwide using Snappt on a daily basis. Our National Partnerships include Greystar, Cushman and Wakefield, ZRS, Fairfield, First Communities, RAM Partners, Pegasus Residential, etc.
The onboarding process is quite streamlined and will happen within 24 hours or less of when the contract is signed. We send the property teams a video link to watch and a brief and once they've completed that, we send login credentials and they can start using SNAPPT!
Email me if you would like to see a demo! 704-560-1553