We stopped installing door knobs with locks to make it impossible for residents to lock themselves out. They needed a key to lock the deadbolt on their way out. We don’t do lockouts but will call the locksmith for them. They pay him directly.

I’ve had people call me on holiday weekends bc they lost their keys when they live with their significant other or a roommate…So call them to let you in or pay the locksmith.

Last property I worked for we would charge $50 cash and it has to be given to the maintenance guy at the time of arrival to be let in. If the person said well we don't have cash we would wait for them to go to the ATM and come back.

We use Landlord Locks. We have them set up so that the residents have to use their key to lock up when they leave. No more lockouts.

Normal business hours no charge. From 5-midnight and weekends 8 am-midnight $35. Between midnight and 8 a.m. $70. On call tech has a tenant list with birthdays. They have to confirm birthday before door is unlocked.

Technically no…
But… when I have three employees living onsite (myself included) what’s the reason for not helping a neighbor in a bad situation?

I use deadbolts and passage sets. I don’t have lockouts. Haven’t for years.