Who regulates cost? I live in a residential complex that is using the system rubs and my bill used to be $65 a month now my bill is 154 160 almost three times amount not a flat fee

I have a question. I just moved into an apartment complex (used to rent a home) Prior to moving in the manager told us that Utilities would be paid based on Rubs. We asked if we had to call the Gas Company or DWP and he said no because Utilities are based on Rubs (April) Now in (July) he comes and tell us that we haven't been paying our DWP bill and we need to pay the past due amount. We were confused. On our RUBS bill we see, electric, gas, sewer, trash and water. So based on that and what he had told us we assumed we were paying all of our bills through RUBS. He then tells us that RUBS is for outside lights, laundry facilities and common areas and that we are responsible for in unit usage and to switch the accounts to our name. I thought rent covered common area usage? We switched things over, but we are confused if they are allowed to charge us like this? Now we are paying two electric bills, two sewer charges two water bills on top of our rent. I feel we got lied to and misled. We will pay what we owe but are they allowed to do this?

What's your email??

Hello Johnny do you think I can get a look at that letter.

Johnny -

You mentioned that you have a letter that you have used in the past to help with collections. Could you forward a copy to me at: This email address is being protected from spambots. You need JavaScript enabled to view it. or post here?


Thanks

Mike wrote:

True enough. Not all third parties have proper regualtory oversight, though. A short term revenue gain may be vastly outweighed by longer term liabilities.

That is why you need to thoroughly investigate the companies you consider for this and understand HOW they do WHAT they do..... As well as how to explain this to any resident/prospective resident who asks.....