Topic: Looking for recommendations for after hours answering service for leasing

Looking for recommendations for after hours answering service for leasing

We previously utilized Callmax now using MaxLease

London Tinney thanks we are using Maxleases now and not loving it

Moshe Crane nope us either ... esp since the reps never specify to the callers that they are NOT onsite. So after listening to the recorded calls it appears the rep is not aware of their property and the info requested.

Siteplan.....

Callmax

Live Response Solutions with RentPath

RealPage Contact Center can work with several property management software providers in addition to OneSite

Anyone home

Yes Callmax is the best!

And our package is only $108 monthly

CalMax works, I am not familiar with the other options

Level One thru Realpage.

TouchPoint donesn't answer the phone, but we follow up consistently with your prospects and residents to get them to lease and renew. :)

Do you want residents to reach vmail or a person? leave a message or set an appt to tour/lease? Which solution is best will be based on your goals. Vmail - CallMax Solutions is fantastic for that, and can call out your maintenance teams for emergencies. Person - used different services with different companies, but had good experiences with Anyone Home Inc., LevelOne by RealPage, and heard good things about LRS (Live Response Solutions) by RentPath. Because we work with all of these companies, I can't endorse only one, but would have you narrow the field on who to contact by determining what your goal is first, and then looking at who integrates with your software (that will narrow it down to 1 or 2 at most). I believe both Yardi and Entrata have call centers, too, if you use those instead.

Anyone Home!!! Todd Katler

Anyone Home...the best!

Live response solutions by RentPath. Is basically a virtual leasing agent. Like the comments above it really depends on what you are looking for. DM me if you want me to send you some info on LRS!

I have been using Apartment Lines for over 10 years. They provide service and specialize in the multifamily industry. Their website is apartmentlines.om. Mary Ellen McCarry is a great rep. Her direct dial telephone # is 303-956-2630. Her email address is This email address is being protected from spambots. You need JavaScript enabled to view it.. Hope this helps:)

Indatus is good. They may be "RealPage" now.

We use Anyone Home's Call Center and their CRM platform for lead management. Combined we have been able to set more appointments and close more leads. www.anyonehome.com/