Topic: Our company is building a luxury property and we want to take this property to the next level with some unique amenities.

Our company is building a luxury property and we want to take this property to the next level with some unique amenities. Do any of you have experience with concierge service, any recommendations? Also curious as to what your residents prefer for fitness rooms? Any specific equipment, spaces, technology etc? Thanks guys!

I just did a lease up and I got echelon mirror and bikes. No one else around me has anything like that.

Www.valetliving.com
Residents can schedule housekeepers to clean while they’re at work, someone to walk their dog, laundry service, etc!

Thank you so much! Do you like working with them as a concierge service? I will make sure to reach out to them right away.

Absolutely! It’s a huge selling tool on our end and the service is top notch!!

That is great feedback thank you so much! We have a lot of people relocating to our area. So I brought up a concierge service to the partners in the project and they are all on board. No one in our area offers that service so I think it would be well received and appreciated for people new to the area.

We have an art studio at our community!

That is awesome! I am actually working on connecting with local artist for the building and our fully furnished units. Do you residents seem to enjoy the studio? Do you buy the art or show case/display for artist?

I got this p I tire from our website so it looks very blank and model ish but the residents put their art on the ledges and we have a sink and pull out trash can! The book shelf type thing has baskets full of paint, colored pencils, and paint brushes and we provide everything! This is a huge sell point for me. One of the residents is a MUA and she sets up a ring light and does people's makeup in there a few times a week too!

Squat racks. Not a Smith Machine or a squat rack in addition to a Smith machine. A nice roomy gym so residents are comfy and aren’t bumping in to each other. Pelatons we’re great but they don’t service Multifamily anymore. I do have a smaller property management company on my client list and they decided to purchase them personally and put at the sites. They are really good machines and residents take care of them. Concierge vendors are usually the best way to go in terms of overall savings, consistency, and resident satisfaction. Not sure what area you’re in but so many clients I’ve worked with in the last year have really geared the Lease up toward amenities and convenience with a little uniqueness in comparison to the comps. Good luck with this Lease up. I’m sure it will be amazingly gorgeous.

Agreed with pp on the squat rack. Also, a water rower and peloton bikes.

Don’t cut corners. I doubled the gym area and went all out of equipment. Private lockers, virtual fitness classes. If you’re going to build a fitness center, than build one that competes with other fitness centers - not the crappy little after thought down the street.

Technology, technology, technology. Mirror fitness, Peloton, etc!

We are considering a smart package with a smart lock, nest and 2 outlets controlled by Alexa or Google.

Printwithme printers. Residents can print from anywhere and from any device they may have.

Pelaton bikes, a true stair master, rotating rock climbing wall, water rower & leg machines for the gym. Bowling alley. Blow dry bar. A stocked bar with a bartender on weekends. Hammock garden. Massage room. Coworkers spaces are huge after covid. Fiber internet. 24 hour concierge with package and grocery delivery. EV charging stations are a must. If it's a highrise invest in high speed elevators. Pet amenities. Built in custom closets. Built in Sonos speakers in apartments. These are a few that come to mind that I have always had great feedback from.

Curious on the peloton bikes.. we recently looked into these for our property but were told we couldn’t purchase them for multi family use.. how did you get around this aside from purchasing privately and throwing them in? If (and by if I mean when) one needs serviced we would have to move them out and/or them not coming to service them because they don’t serve multi family anymore. Thanks!!

You cannot purchase Pelotons for apartment communities. Try checking out its competitor, Echelon! They offer a very comparative program and product and it’s cheaper. Or even Nordic Track with the iFit program. Both very very good.

Lending library with a collection of borrow-able items (toolkit, vacuum, wood floor mop & cleaner, iron/ironing board, etc.). Made the difference in the market at a Class A I managed.

I’m seeing a lot of people mentioning Pelotons. It needs to be clear that Peloton does not offer a bike that is covered in a commercial environment. You must purchase equipment that is covered under warranty in a commercial environment. I’ve seen this too many times and it’s just a disaster. Don’t ever let someone try to sell you anything below commercial grade.

Peleton recently acquired Precor with a goal of being able to provide what's needed to service commercial assets (including Multifamily).

Wine and paint nights, gardens, trash pick up, make up and hair weekends. How fun I would love to do a class A!

I think a life size chess game would be super cool.

Dog park amenities and car charging stations.

I toured a property that had private office for residents' use. They were utilized a lot

Car wash for residents, dog washing stations & media room

I supervised the Bowie high rise in downtown Austin during lease up and until we sold it. We had the best concierge service ever! Our office was on the 10th floor so they really had to work with us to get traffic up to is. They are located in all major cities of Texas and if you would like their name please feel free to PM me. At another community we had a cold pool and a regular pool. I love the cold pool which was built undercover but still outdoors and the temperature never got warm on those hundred degree Texas days. Some of the other amenities that my properties have had are poker rooms with the ventilation, Gaming rooms and waterfalls with seating areas. We also had an on-site doggy day care. I can give you some great ideas if you want to PM me.

From what i have read more outside space for gatherings ie Tall fireplace, More BBQ grilling stations, dog park with benches seating toys, bocce ball, gazebo, if pool, cabanas. If it don’t look fabulous on the outside they won’t come inside

If you’re looking at new technology, Cobu is a new resident engagement, retention and events platform. It’s been extremely successful for our partner communities in lease up as well! Would love to chat more about it with you if interested!

Hi there! I recently started a new position with a start-up called SimpleConnect. We'd love to help you! Our Team's #1 priority is saving your residents sanity, time and money. We are normal everyday people who understand how daunting the moving process can be. Just like all your residents we have been there, so we set out to reimagine the moving experience.

SimpleConnect is here to alleviate the headaches that come along with having to arrange and set-up the internet, cable, home phone and even insurance services for your new home. We will be adding pet services and utility services in the future as well. Our expertise and know-how in the relo-tech market combined with our partnerships with many leading providers allows us to provide an unmatched experience. Best of all, we also offer rewards to Leasing Agents and Property managers for referring residents to us and the services are all FREE!

Feel free to call us (833) 976-2677 or visit www.simpleconnect.com

Would love to talk with you about Cobu. It's a fully moderated resident-to-resident engagement and events platform. We are active in several lease-ups and have seen incredible success. Both residents and the on-site team love Cobu.

Hi Mary - I am with Envoy. We offer a community-based electric car sharing service and platform, providing electric vehicles as an exclusive low cost amenity to attract and retain residents. The electric vehicles are conveniently located on your properties with dedicated parking spaces and EV charging stations that can be reserved through the Envoy car sharing app. I would be happy to walk you through how it works. You can email me at This email address is being protected from spambots. You need JavaScript enabled to view it. or call me at 312-286-7632.

Hi!

I work with an incredible proptech company that streamlines the entire tenant experience whilst saving a ton on outgoings for the property manager. This includes an online concierge technology. Let me know if you would like me to connect you? They are called MyTower.
Good Luck!