Reply: What is the most common objections you hear from prospective renters?

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Anonymous

Washer / dryer hookups. Areas for pets and poor parking

Posted 3 years 3 months ago

Starra Bright

Objections for current residents are renewal rates increased every year.. New residents coming in: No model especially if you're on a small property.
Just remember there will always be an objection, it's how you handle them and overcome them that's important. We must believe in our product or others won't either.

Posted 3 years 4 months ago

Wesley Aleshire

This is a great point and truly what it comes down to in the end, however; along the way, if our teams feel better about overcoming objections, they get closer to being able to empathize with compassion and achieve that ultimate goal of relationship building.

Posted 3 years 4 months ago

Erika Jenkins

Over the years I’ve had several things about the apartments. Space, bedroom sizes, appliances, storage, washer and dryer. But at the end of the day people want to know that they will be taken care of and that they matter. All the obstacles can be overcome if you just show compassion and provide a home for your residents.

Posted 3 years 4 months ago

Katie Butler Roncadori

Overhead lighting/ceiling fans, storage, laundry in unit

Posted 3 years 4 months ago

Wesley Aleshire

I love it! Great technique overcoming the obstacle and adding value along the way, thanks for sharing.

Posted 3 years 4 months ago

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What is the most common objections you hear from prospective renters?