Topic: Since rents are at all time highs, are you seeing more demanding new move-ins expecting everything to be perfect?

Shady Morales's Avatar Topic Author
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Posted 2 years 2 months ago
Last edit: by Amanda Hill.
Chelsea Alise Spivey's Avatar
Chelsea Alise Spivey
100%
Posted 2 years 2 months ago
Tina Renee's Avatar
Tina Renee
Yes, which should anyways. Part of our job is great customer service.
Posted 2 years 2 months ago
Alysha Lorraine's Avatar
Alysha Lorraine
Everything isn't perfect when your buildings are 30 years old.
Posted 2 years 2 months ago
Tina Renee's Avatar
Tina Renee
No it can't. However focus on what can be. Your customer service, your curb appeal etc. I know that can be done.
Posted 2 years 2 months ago
Brian Moore's Avatar
Brian Moore
I also expect better service when I pay more for something that hasn’t actually increased in value.
Posted 2 years 2 months ago
Sarah Trefz Watson
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Sarah Trefz Watson
I mean, it should be perfect anyway?
Posted 2 years 2 months ago
April Barnhart's Avatar
April Barnhart
It should be as long as you can get your supplies in a timely manner. Nothing worse!
Posted 2 years 2 months ago
Michael Crain's Avatar
Michael Crain
10000000%
Posted 2 years 2 months ago
Kathy Brown's Avatar
Kathy Brown
We are having more problems with people not qualifying!
Posted 2 years 2 months ago
Shady Morales's Avatar Topic Author
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For a period of time we had several prospects attempting to exceed occupancy guidelines.
Posted 2 years 2 months ago
Dave Scruggs's Avatar
Dave Scruggs
Maybe so but still waiting on that paycheck to go up!
Posted 2 years 2 months ago
April Barnhart's Avatar
April Barnhart
That’s why people aren’t qualifying because salaries aren’t increasing but the cost of living is.
Posted 2 years 2 months ago
Dave Scruggs's Avatar
Dave Scruggs
47 year old property and people are begging to get in. Housing has really gotten out of control. Well maintained but I don't know for how long. Can not even get a semi-experienced maintenance tech hired here.
Posted 2 years 2 months ago
Marianne King's Avatar
Marianne King
People will rent old but they won't rent dirty or disrepair.
Posted 2 years 2 months ago
La Toya Walker George's Avatar
La Toya Walker George
Absolutely!
Posted 2 years 2 months ago
Sherry Tompkins's Avatar
Sherry Tompkins
No. Although our apartment homes are in pretty darn good condition for thei age, the demand way outweighs the supply.
Posted 2 years 2 months ago
Jeannie Fisher's Avatar
Jeannie Fisher
No because they dont want to pay the upgrade prices.
Posted 2 years 2 months ago
Marilyn Roman's Avatar
Marilyn Roman
No, asking rent shouldn't determine the quality of work put in.
Posted 2 years 2 months ago
Brooke Aguilar's Avatar
Brooke Aguilar
I see a sense of Entitlement ever since Covid happened. Everyone feels entitled to everything
Posted 2 years 2 months ago
Jonathan Cheville
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Jonathan Cheville
I read, "since rants are at an all time high" and it still made sense
Posted 2 years 2 months ago
Richard Kirk's Avatar
Richard Kirk
Yes they are getting more picky
Posted 2 years 2 months ago
Quinn Moore's Avatar
Quinn Moore
Oh most definitely. Had to walk a unit with my team today to discuss and point out these very thing.
Posted 2 years 2 months ago
Natasha Michael's Avatar
Natasha Michael
Yes people are upping expectations for sure
Posted 2 years 2 months ago
Carol Elizabeth Williams's Avatar
Carol Elizabeth Williams
Everything should always be perfect. As multifamily costumer service professionals it is our job to make it as seamless & stress free as possible. ( the whole reason we are in this industry )
Posted 2 years 2 months ago
Linda Walsh's Avatar
Linda Walsh
Our units are clean and in good condition but not perfect and our tenants are happy. Some tenants have been with us 20 + years.
Posted 2 years 2 months ago
Nancy Alex's Avatar
Nancy Alex
Most definitely.
Posted 2 years 2 months ago
Tamica Ortega's Avatar
Tamica Ortega
And they should be
Posted 2 years 2 months ago
Anna Pizzulo Moyer's Avatar
Anna Pizzulo Moyer
The condition of the apartment should always be as perfect as possible no matter what the rent is…… never move someone in to a unit you wouldn’t accept for your mother.
Posted 2 years 2 months ago