Thanks, Tony. Many valid points.
And knowing that region of the country is high demand, beggars can't be choosers per se. Way back when I was looking for apartments myself, the property manager kinda glossed over the shared laundry situation, and I was none the wiser, only to find out it's intricacies after becoming a resident. Do you feel a need to market or sell your laundry situation to potentials who might be put off by it being shared?
A couple questions, is your laundry owned and managed by the property or a third party vendor? Do you offer any added conveniences like electronic payments or availability app? How many machines do you provide for your 100 units? Is your property able to be retrofitted with in-unit laundry in the future?
The 24 hour availability must be a great help to the residents, despite that, do you often encounter complaints from your residents relating to laundry be it availability, conflicts, or maintenance?