Pedro, you are right, texting or emailing reminders or even the initial billing to tenants or association members would be a great tool to increase collections, especially during the first week of the month. How about if the text or email included a link to the electronic payment solution chosen by the peoperty, allowing you to pay your rent while waiting at Starbucks, etc.?
We are actually looking into this. We believe that texting rent reminders would be a good way to increase collections on the first week of the month. Just like on your cell phone bill or your car insurance, when you receive a friendly reminder about 5 days from the due date or when a new bill is available. I think it would be a great addition to the real estate industry.
If you know the cell provider; you can send a SMS via email. For example, I use tmobile and my phone's email address has the following syntax:
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The x's are my 10 digit phone number.
I do have a cell phone for after hours maintenance; but that is all it is for. I also forward calls from the office line to my cell after hours and check voicemail often.