Hi Michele!

Our company provides online payments to clients as part of our website platform.

For ACH: there is a $1 fee incurred, payed by the property.

For credit/debit card transactions: the transaction fee is 2.9% + .30 and we allow properties to determine who pays the fee (property, tenant or a combination).

Would anyone like to guess how many clients pay for the transaction fee? ;)

None of our clients' properties accept cash (to my knowledge), and about half are online payment-online.

EDIT: Rentbot's platform also allow tenants to set up reoccurring payments with no fee associated.

I manage a 55+ location. We don't charge anything for ACH payments & that has encouraged about 65% of our residents to use that service. It saves time processing all those checks (since few would pay online).

We do accept checks & money orders, but no cash company-wide.

We do not have credit card payments in the office, only online. I think the fee is a % depending on the type of card the resident uses or $1.95 for electronic check.

oops. my attachment was not in correct format. the website is below!

occc.texas.gov/sites/default/files/uploa...retation-2011-01.pdf

In Texas, it is against the law for a merchant (in this case, property management) to charge a fee for credit card use. See attachment. However, it does not effect a credit card company charging a fee. Just the merchant. This is a letter from the OCCC (Office of Consumer Credit Commissioner). It is dated 2011, but is still in effect.

Your question would definitely be one I would speak to an attorney about since finance codes vary from state to state. Hope this helps you...and all of you reading! ;)

I would guess around 90% at my site.

Out of curiosity for those accepting online payments, what percentage of residents do you estimate are paying online?