Try incorporating a good key management system into your operations. The data generated by the system can absolve any maintenance employee since the key must be checked out and returned electronically. History can be verified and documented to show that no employee accessed their key and, correspondingly, no employee accessed their unit. Problem solved!
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Posted 5 years 5 months ago
Ivan Molina
On my property maintenance is required to put time in and out on the work order, if you have that procedure in place, ask when when was the last time they saw said food. I know in the TAA lease paragraph 19 or 20 provides language of harassment towards employees and staff.
Posted 5 years 6 months ago
Kimberly Brewer Senn
Reading these stories reinforces why I am on the it side of multi family bless y’all
Posted 5 years 6 months ago
Anonymous
I had this happen. I changed the locks, took the key and put it in an envelope. I then had the resident sign the back of the envelope and I put it in my petty cash box.
When she once more stated the food was missing, I pulled the envelope out and showed her the signature. She then told me how the maintenance man could morph into Jello and slide under the door.....
Posted 5 years 6 months ago
Brian Lauro
I would go to the LL tenant attorney. There should be language in the lease that protects staff from being harassed.