I agree that it is the person that closes the deal! Not necessarily the first to show. I once had a property where the LC spent more time reviewing the traffic cards than working on follow up!
As a Manager, I once was moving in a client that I had shown maybe 4 or 5 homes to, found the one they wanted, worked with them through the application process.... took their phone calls with questions for the next few weeks.....when they came to move in, they asked for me. THEN, when I was going through the move-in paperwork the LC came out and asked them what their names were. When they told her she said "Oh your my lease, I showed your husband an apartment a few weeks ago!" They looked at her like she was crazy! LOL. They had not had any additional contact with her since she showed the husband several weeks prior and she thought that should be her lease! Since, then I have always said it's the person that "closes" the sale. If more than one consultant spends ample time with a client then split is in order. My two cents.
