Awful! They charge the resident if packages are not removed in 24 hours. Customer service is terrible and difficult to get invoices

Parcel pending installed about 6 months ago and only driver issues so far. Easy software, easy for residents to use

A lot of the carriers don’t use them and you end up with a mail room full of packages on the floor and up above. I think they have some issues to work out. I used to live in a community of years ago and they had parcel pending and were not fond of it Have you looked into Fetch?

Parcel pending is not the best and not as user friendly. I would go with Luxor.

I have done parcel pending most of my career and just recently transferred to a property that has luxor but I would never do the amazon key or hub... I know parcel pending back and forth, still learning luxor but unfortunately amazon drivers are hit or miss... and it is rarely the same person delivering every day. Packages are a problem for office staff even when you have the lockers... best of luck bc I feel the pain!

Same concept, same problems