Reply: Any tips for busting residents who illegally AirBNB their apartments?

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For the past 4-5 years, Local county governments use services for monitoring short term rental violations and non-payment of rental tax.

That said, I’ve noticed a huge uptick in the last 2 years in the multifamily space where residents are listing out their unit on AirBNB/VRBO. I’ve seen residents get very creative when creating listings to avoid detection.

It became such an issue for a few of our larger complexes (300+ units), it was effecting our lease renewal rate and of course, residents leaving 1 star reviews.

With my past experience in local gov rental compliance monitoring, we felt it was worth creating a system specifically for multifamily.

Like others said, it’s extremely time consuming. And difficult to detect in more serious cases. All you can do is go through the hassle of scouring rental apps/sites as a secret shopper.

The system we created to automate a lot of this is in-house, I’d be interested to know if any larger property management firms are running into similar issues.
Posted 1 year 2 weeks ago
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Anonymous
I would ask them for an actual picture of the view from the patio door or whatnot. Just tell them it look like stock pictures and you want to be sure of what you are renting. Good luck! That has to be SO frustrating!
Posted 1 year 1 month ago
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Chris Haseltine
Check for key boxes, that require combo codes to open, that are attached to your gates or side entrances. That's always a sure sign of an airbnb. Then use a label maker to print "See office before opening" on it. The Airbnb guests have no idea that your property doesn't allow it. So they will walk right on into your office and tell you which apartment they are checking in to.

Best solution: Utilizing digital parking permits with an enforcement company is crucial. I have been suggesting Parkeaz for resident and guest registrations and Parkmobile for communities that want to monitize their parking in retail and visitor sections.

I spent 15 years in the property management field before finally starting Citywide Parking Services LLC. We currently handle the parking enforcement side of things and find ourselves booting 2-10 airbnbs a day from the 30+ luxury gated apartments we monitor in Atlanta, GA.

I have found that it's a very time consuming task for office managers to try and take on. Our service was created to take on the challenge free of charge to the property and then charge the Airbnb hosts $75 to remove the boots from their guests cars when they park without a permit or if not properly registered.


Chris Haseltine
404-664-8543
Posted 1 year 1 month ago
Evict them
Posted 1 year 1 month ago
We had a couple people doing it and not doing a great job either so we went into two vacant units, completely remodeled them, furnished them, and put them on Airbnb ourselves. Made just under $70k in 2022 from those two airbnbs alone.
Posted 1 year 1 month ago
A lot of times you can message the host with questions and they will have their name in the response.
Posted 1 year 1 month ago