I have many seniors in my LIHTC and I will not do it. I also won’t let their family do it if I can help it. I have had ugly situations at my property as a manager and now as a Regional and just no. The police should do it if there’s a valid concern. Call the emergency contact and if they haven’t heard from them in a few days, have them call the police. Also, we will never, ever let family go in or encourage them to go in. They don’t need to see it either. We encourage they call authorities who are trained to deal with it.

Regardless of anyone's policy or opinion, I'll just say, do you really want to see something you wished you hadn't but now can't unsee...I've been there and I can tell you...call the cops. Don't go in yourself!

We do not do wellness checks... the residents family needs to call the police

Police should ALWAYS be called on a wellness check. Even though life and death are apart of our industry it is traumatic and you never know what may have caused the accident or death no matter what type of community. Emergency contacts or family members should call PD for a well fare check. We love our residents, if you’re in this industry and you don’t care about the welfare of others it’s the wrong industry. However to keep it fair across the board and to avoid trauma to staff or possible interference in a death or trauma scene a wellness check by family, emergency contacts should call PD for that check. If it does end up a bad situation you covered yourself across the board by treating everyone equal and not interfering.

One thing missed about wellness checks without the police, or at least I didn't see it......, resident is fine... was away and no one realized... you go in without police... resident finds out. Says they had valuables taken. Also, you don't want to give the wrong people information about your residents. 55+ usually has a few where family members are disowned and now you are giving them information about a resident. Just had that yesterday where someone was fishing for information on a person who hasn't lived here for months but tried to act like they were close family with him. Always be safe than sorry.

What state are you in? If a family member is concerned and is the emergency contact, then yes we do well checks, however if there is no answer and I am unable to enter the unit we will call 911