About Me

Contact Information

Occupation
CEO
How Do You Like To Be Contacted?
Through MFI or Social Media
Country
United States

Profile

About me
Disclaimer: My views are my own and are not representative of any Management Company. I am an independent-thinking real estate professional specializing in reinventing challenged properties. COS;CAM.
Interests
Historic Buildings, Houses, all things Southern, & Art
Member Type
Consultant
Mindy Sharp

Pin It Mindy Sharp
TRA Consulting and Management

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  • Karma
  • Member since
  • Tuesday, 15 November 2011 09:25
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  • Some management companies are utilizing the NAA lease with has an addendum restricting the option of a resident subletting for short periods of time, including Airbnb. However, for student housing properties, especially when close to the campus and have huge football programs, we used Game Day...
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    kunena.post 14 days ago
  • Mindy Sharp replied to the topic 'Rent Collection Advice Needed' in the forum.
    Hi Tara,

    It's tough to be the new sheriff in town. I would suggest posting a new Rent Collection Policy Notice on every unit's door that outlines the policy in bullet points, which is easier to read than a bunch of words, though you can and should quote the lease at the bottom. As for residents...
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    kunena.post 14 days ago
  • Don't despair. Sometimes the person doing the interviewing is "not in charge of the follow up" because the company's HR department is. And, as we know, while a candidate anxious for feedback, the HR person may be bogged down dealing with a hundred issues a week. If the DM, RPM, or community manager...
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    kunena.post 49 days ago
  • Mindy Sharp replied to the topic 'Improvements in Invoice Payment?' in the forum.
    This is a typical scenario, Brent. Most onsite staff processing invoices would not forget about it, as they should be checking their systems to see that the invoice was paid monthly. At the very least, I keep a file with processed invoices which I check against sent checks, etc. Once I see a check...
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    kunena.post 105 days ago
  • If I have to keep giving notices to residents, then I start charging everyone a $50 fine. For example, we recently had a building door broken at the closure. I had it fixed and posted notes on all the building residents' doors. Hummmm. Then it happened again. Had the door repaired again and cost...
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    kunena.post 120 days ago
  • Mindy Sharp replied to the topic 'Tenant trouble' in the forum.
    Yes, check your lease. However, it seems to me that Tenant 1 is definitely responsible for the cost of repairs (in my experience I have always charged back for the costs) and issue a 30-day Quit or Cure for disturbing the peaceful and quiet enjoyment of Tenant 2 (especially and even though they have...
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    kunena.post 120 days ago
  • I LOVE newsletters and this is no secret. I LOVE the newsletters I create with personalized content directly related to a specific property. Those have always been highly regarded by residents and they like them enough to ask for copies to send to parents, etc. because they have been featured in an...
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    kunena.post 148 days ago
  • True. Dealing with the difficult situations allow us to grow and learn as managers, etc. The hardest thing, and I get this, is when a resident's circular thinking interferes with one's ability to communicate in a way the resident finally understands.
    komento 148 days ago
  • A few years ago during the recession, I suggested exactly the same thing regarding the "freebie," and was strung up by my thumbs for it, though I have stood by that every day anyway. I agree 100% with everything you have written.
    komento 155 days ago
  • Mindy Sharp replied to the topic 'How To Avoid Hiring Smokers' in the forum.
    When an existing property has not had a Smoke Free designation ever (which could mean for 30+ years for some communities) it would be the Owners' decision to create such a designation. In some states where smoking is almost a rite of passage, there may be many residents who are smokers. It is easier...
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    kunena.post 159 days ago
  • Thanks, Julia! Do you have any stress relieving tips you or your Corporate Office use to ease onsite teams?
    komento 159 days ago
  • Mindy Sharp replied to the topic 'Running Applications' in the forum.
    Amanda, your company should be providing a Resident Selection Criteria to every property manager. There should be something in writing in the leasing office, too, that can be given to applicants so they know what is looked at regarding their background (credit/criminal). Applicants whose...
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    kunena.post 163 days ago
  • Mindy Sharp replied to the topic 'How To Avoid Hiring Smokers' in the forum.
    What about simply being a designated non-smoking office/shop? I once worked for a real estate company that had such a designation. I agree that smokers tend to take a lot more breaks than non-smokers, but I have not deliberately NOT hired someone who smokes. Usually we as a company stress the health...
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    kunena.post 163 days ago
  • Mindy Sharp replied to the topic 'Portland Rent Increase & Relocation Expenses?' in the forum.
    Hummm. Turn about is fair play - if residents don't renew their lease, do they have to pay a non-renewal Fee? Sounds like it is difficult to be a multifamily property owner and/or manager in Portland!
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    kunena.post 163 days ago
  • A recent post online:   “I’d love to show up to a tenant’s job and cause a scene like they do in the leasing office.
    easyblog 166 days ago