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Gen Z Apartment Search Habits

Gen Z Apartment Search Habits

Gen-Z-Search

As more and more Gen Zers are on the hunt for apartments, it's essential to consider what they may be on the lookout for. Gen Z consists of individuals born from 1997 to 2013, meaning more individuals in this range are searching for a place to live. Here are some things most commonly seen as necessary for their apartment search.  

Technology Matters

Gen Z was raised using technology, meaning most are incredibly comfortable using different technological devices and programs. When leasing to these individuals, having the right technology matters. If you're not already, you may want to look into different platforms such as chatbots, virtual tours, and especially online leasing. In fact, 62% of young renters find technology critical while searching for a new apartment home.  

Amenities

In addition to being able to lease an apartment easily, Gen Z is looking for some specific amenities. It's essential to have a work-life balance, and Gen Z knows this better than anyone. That's why they need to have specific amenities. For example, having high-speed internet is a must. Not only because they need to be able to work from home but also because they are most likely to stream content rather than utilize traditional cable tv services.

The top 5 apartment amenities for Gen Z include:

  • High-speed internet
  • Outdoor amenities
  • Coworking spaces
  • Property technology
  • Package room

Online Reviews

As we know, Gen Z has grown up being able to refer to technology whenever they want. Therefore, they are expected to go directly to online reviews before making a purchase, and apartment hunting is no different. Ensure your online presence is current, and you have a healthy mix of reviews. Your reviews needn't be 100% positive but must be authentic. You can turn a negative review into a positive one by addressing the situation and working to make things right. When prospects see that the management team is attentive and on top of things, they will likely consider that during their search.  

At the end of the day, one thing Gen Z can appreciate is transparency. They want to know what they are getting when they enter a situation. Finding an apartment can be stressful at any age, but for early renters, it may be even more confusing. That's why it's important to consider these trends when trying to market to this generation. Check out more Multifamily Marketing Trends to keep in mind.  

 
This comment was minimized by the moderator on the site

Looks like I'm on the cutting edge! LOL

  Erik McKinster
This comment was minimized by the moderator on the site

As a Gen Z-er, I love this post! This rings true for me especially the reviews. Reviews are the first thing I look at after pricing and pictures. It is important to understand that the amount of reviews matter! It is not just about positive reviews versus negative reviews but about the total number of reviews in comparison to good reviews. For example 5, 5 star reviews and no negative reviews is not as impressive as 100 reviews with 90 positive and 10 negative.

  Andi Armstrong
This comment was minimized by the moderator on the site

Thank you, Andi! That is such a good point. I love to see when a business can turn around a negative review and create a positive experience. It speaks volumes!

  Tiffany De Alva

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