How well do they know the neighborhood where the property is located?

Take them to a vacant and ask them to "sell it." I have done this exercise several times and it is fascinating to hear what applicants have to say!

Great answer. I love this.

Tell me about a time you had a referral. Someone who returned based on your service, or sent a friend to your business. How did you create an experience that was worth coming back for?

Listen to their personality, do they listen to your words in scenarios, and answer without a beat, using what's in their personal experience. Do they talk to you not at you, Personality is everything, if they are stuffy (stuck-up), or their eyes say whatever. Then they're not going to make it. It's those down-to-earth who can relate and pull from the hip that makes it in this industry. I personally have trained 4 leasing agents over 20 yrs that went on to AGM then PM, and 1 a DM, and I've seen countless leasing agents crash and burn cause HR didn't interview them correctly. Lead by example and you'll have a great staff

-What makes you a good sales person? - How do you organize yourself to stay on task meet deadlines and priorities? - Name one thing that you could do with every prospect to close the deal ( the answer im hoping to hear is to “close “ or “ask” for the lease/application) - if a prospect walks into the office when you’re at you’re desk what do you do? - have you ever shopped for an apartment and if yes tell me one good and one not so good take away from your experience.

Do you love to win or do you hate to lose?