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Needing to fill a new luxury lease-up!!
Giving one month free. Rents are high. North FL. What’s the most unique and effective thing you’ve done to lease-up??

Guest Insider Know how to sell that you’re the best! Free rent and all the giveaways in the world are not what’s leasing those units! If every staff member understands this then ya got your lease up going in the right direction. A company is better off giving the person that leases the unit a bonus equal to one months rent at move in than to give it to the resident- you’ll gain a life long employee and solid leases!
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Brent Williams Katie Wood Trevino at Avenue5 and Kate Good at Hunington both talked about Influencer Marketing. Have you tried that? GjEF7mL3eyXaVZox_H6k2MtViS8u">www.multifamilyinsiders.com/multifamily-blogs/mark… and www.multifamilyinsiders.com/multifamily-blogs/indu…
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Gerry Hunt I used Social Media & Market Place for one of my clients with great success.
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Nestor Carrillo 57 minutes ago This poll ends on May 10 2024 at 10:00 PM

If your property qualified for significant rebates on electric vehicle (EV) chargers, would you install them?

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When hiring a maintenance technician, which of the following traits do you think is the most important? 



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Guest Insider Now when will the PM industry start realizing that most techs are underpaid and no career path within the industry. What do you expect with the avg range is $18-$21 an hr with no incentive. Bring your own tools, on-call emergency work not properly compensated, no bonus structure for renewal tenancy, no trades/contractor education path.
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Guest Insider A steady stream of income compensates much else for many techies
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Guest Insider I see it differently and stand by my coment.Steady income min wage could mean there working 2 jobs, mental fatigue, living pay check to pay check,.and work life bal. Is non existent.
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I sent my fourth work order (the first one was sent in November of 2023) for this issue, to the apartment maintenance team where I live ~~~ "The security light fixture on the balcony of building 2, facing building 4 is misdirected into my bedroom window. This is a SECURITY LIGHT that was directed to the sidewalk going to the pool. I really do not need security in my bedroom! Please redirect it. This is my fourth request. It is a simply thing to do... Show more

Gerry Hunt  I had my sling shot ready ~~ just in case!! 
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Laura Jordan I probably would have had my tech fix after the first time it was ignored, so you are better than me!!!
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Gerry Hunt believe me, I used great restraint! I had my ladder out ~~ I was going to do it myself!
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FOB access to Phone App Access. Right now I manage a community that uses FOBs to gain access to the building and our common areas. We will be transitioning to an App based system to help enhance security and we will be adding additional secured areas. There will always be residents that don’t like...

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Cassie Johnson luckily all my current residents have smart phones. But potential residents will have to take that into account when choosing to apply here as a smart phone will be needed to access the building.
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Renae Maisano what are the emergency options for dead battery?? Can't even call maintenance
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Cassie Johnson Update: this system builds on top of our FOB system. So they can use the FOBS too. YAY!
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In today's bustling multifamily market, differentiation is key to success. With competition seemingly sprouting overnight, it's crucial for your community to stand out from the crowd. And where better to start than with your digital presence – your website.When embarking on a website redesign or launch for your apartment community, numerous elements must seamlessly converge to achieve one goal: leveraging your online presence to generate qualifie ...

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On the back of a napkin, a quick sketch. In Microsoft Paint, a quick pixel-by-pixel outline of a future blueprint. A developed architectural drawing of the elevation. And today: A soft-ware generated, photorealistic rendering for multifamily marketing. What does it all mean?We've come a long way, for one! Photorealistic renderings create 3D images of a project design. Those images are based on 3D models. The computer software is used to first cr ...

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46% of millennials would actually stay with an organization if they had learning and professional development as part of their culture.That eye-opening stat was shared by Desiree Starr on Gary Gregory's SUPERFANTASTIC Exchange podcast, with Gary immediately connecting the dots by recognizing how investment into learning and professional development could create an extremely strong ROI.  Employee tu ...

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Did a baby shower for a lady in one of our communities that has no family . We had horrible stand tornado watch , yet people dropped off gifts and staff made sure she was celebrated. It takes a Village.

Did a baby shower for a lady in one of our communities that has no family . We had horrible stand tornado watch , yet people dropped off gifts and staff made sure she was celebrated. It takes a Village.
Karen Brooks So sweet!
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Guest Insider THIS is community. Absolutely wonderful, kudos to you and your team.
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Guest Insider Love this so much- way to show kindness and lead by example. 
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I guess I must need a refresher in dealing with NOISE COMPLAINTS! 1f4a5.png Just moved to a fairly new luxury community. The residents are high earners and entitled. They do not want to put up with any noise. They literally quote the lease at...

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Guest Insider id 100% take allergy complaints over noise lol cus that’s an easy fix, don’t move in at all or just Move out lol
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Guest Insider What I’ve come to realize is don’t say you have thin floors. As long as your building is up to code your floors are fine.
Floors, squeak, and make noise no matter the age.
Explain that noises from the floor, occasional banging, walking, phone conversations are normal apartment living noises. Compare it to a house where there are shared walls.
Explain that sharing walls as part of apartment, living. Go on to say that noises such as screaming, loud music after a certain time, loud parties, excessive banging for over in 10 minutes, is unreasonable.
If noise levels are considered unreasonable, and it’s during office hours, tell him to call the office. Let you guys handle it from there. If after office hours, they will need to call the police.
Explain that you cannot guarantee quiet because there are shared walls. Explain that their neighbors most likely are hearing them too.
Reiterate what is beyond reasonable
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James Shannon Well, firstly that’s why I don’t deal with luxury tenants. You can never win with them.
Now thats I said that- Use their entitlement and lease agreement against them. I would see if or create a policy on how noise complaints must be handled per company policy.
I’d then, send out an email regarding the procedure and steps required for you(the team) to address these noise complaints. Such as a police report needing to be filed with the complaint, or audio/ tangible proof. Put the responsibility back on them to provide evidence, and do the work to help you accurately resolve their problem.
Once it’s in black and white, plus you notified them of the process- quote the policy and that you notified them. And if they fail to follow the steps required, then there is nothing you can do.
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With sweeping legislative proposals introduced recently in both California (AB 2216) and Arizona (SB 1439), it seems like a good time to remind housing operators of potential changes in the pet landscape; as well as some proactive steps to take. Recent proposed legislation Current language in the proposed Arizona SB 1439 states that "if a landlord allows a tenant to house a dog in or on the tenant's premises, the landlord may not prohibit specifi ...

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Does anyone still paint turns in house on your property

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Fred Montgomery I’ve been places that expected it snd places that didnt.
Seems like anytime companies want to make more money/save more money, it s as l ways falls on the most skilled and overworked people, maintenance .
Never understood why the office doesn’t pitch in. If they gave out handies at 40 bucks a pop and only did 10 a day that’s 12,000 a month…
We could all have really good painters and free up some bandwidth on the company computers since there would be less Temu and Amazon shopping time for them
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Cherina Mullins 00 units - yes we still do in house paints. We only contract out on skips / short notice units we can’t squeeze into the schedule.
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Guest Insider We just switched to contract on my portfolio, 3 of my assets just hit the 3 yr mark and they really can’t just do a touch up any longer. If we get lucky with minimal areas thou we will just touch up. Not everyone treats their home as if it’s actually theirs.
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Show me you’re welcome home move-in baskets!!!

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Tracy Jamison We add dog biscuits or a catnip toy mouse if they have a dog or cat. Everything except the dog biscuits, which we have in the office, all bought at the Dollar Tree for less than $8! We also put 2 bottles of water in the fridge with another note.
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Sammy Wayne Ok thank you all. For the tips. Here is mine.
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Dena Hendry shared a photo. 5 days ago

Good Morning and Happy RPM Week!
I am wondering if there is anyone who is using a ai chat, that will nurture leads, that integrates with Entrata AND works well with podded communities that have 1 central leasing office.
We currently use Resmate and they are amazing with our communities that have 1 property working out of the leasing office, but how we are mainly operate is 2-5 communities that works out of one leasing office. So it creates more...
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Good Morning and Happy RPM Week! I am wondering if there is anyone who is using a ai chat, that will nurture leads, that integrates with Entrata AND works well with podded communities that have 1 central leasing office.  We currently use Resmate and they are amazing with our communities that have 1 property working out of the leasing office, but how we are mainly operate is 2-5 communities that works out of one leasing office. So it creates more strain on the team, doing double entry. Picture for attention: 2009 Leasing Professional in Charlotte, NC. I am sure some could tell with those white tip nails 🙂
Guest Insider MeetElise - does follow ups. Delinquency reminders. All the things and merges with knock
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Guest Insider Conversion Logix has an AI chatbot, lead nurturing and they even have 24/7 live chat.
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Guest Insider Funnel, Travtus, or Meet Elise
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The CFPB's January Report highlights the need for more accurate and reliable methodThe Consumer Financial Protection Bureau (CFPB) has stressed the importance of credit reporting agencies fixing mistakes in tenant background checks and sharing credit file data more effectively. This stems from the increasing use of background checks by landlords and employers in making decisions. These reports provide information about an individual's credit hist ...

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