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We’re seeing a huge upswing in fake check stubs and they’re getting harder to identify.
I’m waiting for a demo with checkpoint ID, but not sure that’s what they cover. What else do y’all use to verify check stubs and IDs during the applicant screening process?

Megan Goodmundson Ask them to send you screenshots of their hr/payroll app or account. It would be very unusual for them to only have a paper version and not an electronic version. Explain its for fraud prevention purposes.
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Kimberly Evans Try Two Dots. They do what Checkpoint ID which is only verify their ID, and what Snappt does which is verify the authenticity of paystubs. And Two Dots is integrated with Yardi.
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Guest Insider We started using a VOI Program and my it turns out my team is much better at identifying fake pay stubs over AI. We ask for bank statements (which they also try and fake) and direct business numbers to HR where they work. No cell phone numbers or personal emails.
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Staci Merillo Look up www.Verifast.com
I was impressed with their demo and considering them currently.
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Guest Insider Snappt is a service for exactly this
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Guest Insider ResMan Fraud Detection powered by SNAPPT can verify paystubs with INCREDIBLE accuracy. PM me if I can assist!
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Rachel Aguilar We use snappt and we love it!
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Jay Rawls I recommend Snappt. I converted our portfolio a few years ago and happy to share our experience. The alternative is bank linking like Payscore but we already have enough trouble getting docs from applicants and I don’t trust we’ll convince our applicants to login and link their bank account.
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Stephen Boyd I use SNAPPT and love it.
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Guest Insider Two Dots - verifies paystubs and IDs
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Guest Insider We require bank statements and tax turns
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Guest Insider Talk to the snappt guys.
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Sherri Raymond Unfortunately Whitney, the fake paystubs/bank statements are only going to continue to get harder to recognize. With AI being a step ahead, a fraudster will continue to be a step ahead and the products searching for altered documents will eventually be obsolete. The income verification solution is the future of multifamily, but we all know multifamily is a bit slow to adopt. When using Payscore, the future resident is not linking a bank account with the community and also sharing less personal information than they would on a paystub or bank statement. You are only seeing the income they receive in a 12 month period, so you know they can afford to live at your community. Even those Gig economy workers can now show their income via Payscore.
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Guest Insider We have been using VERO. They have the applicant link directly into their payroll and/or bank so that the verification is direct in their system.
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Guest Insider We have been using VERO. They have the applicant link directly into their payroll and/or bank so that the verification is direct in their system.
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Guest Insider Our company just started using checkpoint ID. And currently one of our properties is being used as the guinea pig for checking the paycheck stubs. From what I understand it's very effective and sniffs out the fakes very quickly.
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Guest Insider Agree with Sherri here. We have been utilizing Payscore for over a year now and its takes out the guesswork. Sure, we all have those Team members who are really good at catching fraud but they are not the standard at every property. Payscore does not rely on applicant provided statements or any kind, instead, they link directly to the bank accounts to gather all activity. In those circumstances where we need to take a different path to approval, for example when collecting and verifying bank statements become necessary, having a 3rd party verify bank account balances, to back-up the applicant provided statements, it gives a lot of peace of mind. We like Snappt too; Payscore won out as it is able to handle all of our asset classes.
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Guest Insider Can you send me your contact person for Snappt? I've messaged them through the 'contact us' on their website and haven't heard back. Thanks!
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Brent Williams I know some Snappt folks! Let me see if I can loop one in to help - you are showing up as anonymous, so can you send me a note with your contact info, too?
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Guest Insider Hi Whitney,
Snappt is the market leader in document fraud detection and has provided service to the multifamily industry since 2018. We have a historical fraud rate of 12.2% with an accuracy rate of 99.8% for the +4M documents we've scanned. We currently service over 1.8+ million units on our platform and have 8 of the 10 top management companies nationwide using Snappt on a daily basis. Our National Partnerships include Greystar, Cushman and Wakefield, ZRS, Fairfield, First Communities, RAM Partners, Pegasus Residential, etc.

The onboarding process is quite streamlined and will happen within 24 hours or less of when the contract is signed. We send the property teams a video link to watch and a brief and once they've completed that, we send login credentials and they can start using SNAPPT!

Email me if you would like to see a demo!
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Guest Insider Thank you for the recommendation Nicole!
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Guest Insider Good afternoon,
Snappt is the market leader in document fraud detection and has provided service to the multifamily industry since 2018. We have a historical fraud rate of 12.2% with an accuracy rate of 99.8% for the +4M documents we've scanned. We currently service over 1.8+ million units on our platform and have 8 of the 10 top management companies nationwide using Snappt on a daily basis. Our National Partnerships include Greystar, Cushman and Wakefield, ZRS, Fairfield, First Communities, RAM Partners, Pegasus Residential, etc.

The onboarding process is quite streamlined and will happen within 24 hours or less of when the contract is signed. We send the property teams a video link to watch and a brief and once they've completed that, we send login credentials and they can start using SNAPPT!

Email me if you would like to see a demo! 704-560-1553
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As a seasoned real estate investor, I've faced many challenges, but few have been as frustrating as dealing with rigid lending criteria from commercial lenders. Recently, I encountered a bridge lender who informed me that they were no longer issuing loans greater than $10 million on apartment properties. This decision was perplexing, especially given the current market dynamics. Here, I want to share insights into why this happens and how investo ...

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Heard someone joke recently about walking into a Ford dealership, and realizing most of the people working there drive a Toyota.

This had me thinking about Multifamily, and I'm curious what the breakdown is of people who provide rental services and who also use them.

Does it impact the policy decisions?

If you're also renting an apartment, maybe you have first-hand knowledge of what tenants need. Or maybe you're too close, and can't properly...
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Heard someone joke recently about walking into a Ford dealership, and realizing most of the people working there drive a Toyota.This had me thinking about Multifamily, and I'm curious what the breakdown is of people who provide rental services and who also use them.Does it impact the policy decisions? If you're also renting an apartment, maybe you have first-hand knowledge of what tenants need. Or maybe you're too close, and can't properly separate between tenant needs and asset owner priorities.If you're in a single-family home, you're removed enough that you can rationally prioritize the asset owner's goals. Or maybe, you'll struggle to understand the customers and identify which amenities are key to securing more leases.As someone who's been renting for the past 10+ years, I can rely on personal experience to identify what software tools to build to drive more leases. But maybe I'm too close to the action.Like all things in life, there are pros and cons to either approach. I would be happy to hear from the community on how they think a multifamily professional's decision on where to live impacts how they serve tenants.
Guest Insider Most of the buildings I've built had lease rates that are greater than my mortgage
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Guest Insider I think the majority of us need an apartment at some point and at various stages of our lives. Having lived at one does give you a different perspective on how the tech solutions work in reality, but then stepping away also helps to think outside the box on what other solutions may work. Especially when working on site then moving into a tech career. I started as a leasing specialist and worked my way up to property manager. I felt so dialed into the right way to do things and what solutions worked based, however I had a narrow vision as I wasn't in the know of the bigger picture and how things worked for other properties in different geographic regions. Once I moved into a tech role at the same company it really widen my eyes and allowed me to think through and implement other solutions to really help all communities run more efficiently and help onsite team members. Going a step further and working for a SAAS provider and seeing and learning how thousands of other clients owned and... Show more
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Donje Putnam I own, but let me tell ya- renting an apartment through your kids makes you realize the onsite team needs help with the tech and upper management needs to think cohesively and strategically about adding new stuff.
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I need to order swimming pool wrist bands. Any recommended places I can order custom bands?

Guest Insider Great American business products
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Guest Insider Peachtree they’ve merged with HD supply
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Ursula Gerson Can you imagine
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Kelly Wallis Gotcha Marketing has some quality items.
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Guest Insider Peachtree they’ve merged with HD supply
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Hi Friends! Tell me your favorite 3rd party service for processing invoices. Have worked with Avid exchange- looking for what else is out there. Don’t need anything fancy, just the basics . Thanks everyone!

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Lisa Ward Nexus
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Stacey Pichette Ops Technology (Real Page)…invoice processing, vendor credentials, and purchasing all in one place.
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The multifamily housing industry faces a growing challenge during peak leasing season — the scourge of package theft. As more residents move into communities and online shopping continues to surge, the volume of packages delivered to these properties is skyrocketing. Unfortunately, this influx of packages has also attracted the attention of opportunistic thieves, leaving property managers and residents alike grappling with the consequences — rais ...

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Father's Day resident event ideas????

Kathy Chaney I once did a father's day baseball game day. Had hot dogs for food, popcorn for snacks, it was a very long time ago, when you could serve beer at resident events, so we also had a keg of beer! But I know that is no longer allowed. But you get the basic idea.
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Amber Walker Donuts with daddy
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Ana Rivera Father’s Day breakfast
Donuts for Dad
Or these cute goodie bags.
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Guest Insider Bourbon tasting and cigars
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Angel Rogers Pancake breakfast is easy and inexpensive.
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carol adams Donuts for Dad
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Anamaria Perales-Lang Fathers Day Bingo , prizes are fishing , golf mugs 😊
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Mya Estrada Gerry Hunt has a great blog with different ideas here!: www.multifamilyinsiders.com/multifamily-blogs/fant…
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Real quick–we're talking multiple times a day. Success demands mastery over ever-shifting market dynamics. With private data usage driving legal landscape changes, coupled with economic conditions and a competitive environment, revenue teams must be vigilant in their market survey data to yield maximum results. Rents, concessions, apartment availability–these data points and more are constantly updated to reflect what's currently happening withi ...

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Given the recent layoffs in our industry, how do you feel about job security in your current role?

Given the recent layoffs in our industry, how do you feel about job security in your current role?
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Staff at one of our properties having a plant day.

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Hello!
I'm looking for ideas for outdoor amenities. We have two pools, walking trails, outdoor girl + fire pit areas and a dog park! What are we missing?

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Guest Insider A movie theater! A business center and fitness center with a juice bar.
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Guest Insider Little libraries with hammocks and benches.
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Angel Rogers Pickleball can be noisy but very popular!
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Guest Insider We have corn hole boards and bags for residents to reserve out of the office. Dog washing station is also a hit.
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Guest Insider Zen Garden
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Stacie Tennyson Do you have a dog wash station?
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Guest Insider Putting green
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Michelle Sykes Pickleball. Reading retreat. Teen hang out. Maybe not that one.
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Guest Insider Fitness center, yoga studio, work from home rooms, podcast studio, beer tap/ Clubroom
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Guest Insider Play area for small kids
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Guest Insider I worked at a community where we had to different resident garden areas. One, they could plant roses and the other was for vegetables.
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Guest Insider I would love a hammock!
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Guest Insider Hammock Areas! Pickleball/volleyball courts are trending! Car wash stations.
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Brenda Holden Outdoor fitness center
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Kari Corveno Relaxation area
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Matt Clark created a new topic ' Management Fee Calculation' in the forum. 2 days ago

When calculating third party management fees, is it commonplace to include or exclude utility reimbursement income? In other words, do managers charge their fee on funds collected from tenants who are reimbursing utility costs in the rental units?

Thanks,
Matt

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Just $5 billion in multifamily sales closed in the first quarter, according to Avison Young, the lowest amount since the second quarter of 2020, when COVID reduced sales volume to some $4 billion. That followed a decrease of 61 percent in 2023, to $119 billion, according to Matthews Real Estate Investment Services.The movement is coming from a few spheres. Institutional investors and lenders both need to deploy capital, while some property owners ...

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Multifamily conference season is still going strong. Up next: NAA Apartmentalize 2024! This year it's taking place in Philly, the city of brotherly love. Apartmentalize offers learning, networking, and solutions specifically for multifamily, and helps you stay current on industry trends and best practices. We know that hitting every conference isn't always an option, so if you're going, we outlined some of the best ways to make the most of your t ...

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In the multifamily world, no conference dominates anywhere close to Apartmentalize, which has grown to mammoth proportions over the years.  Before any conference, I dig into the schedule and try to create a plan of attack.  This is where I ran into trouble.As we get closer, I like to highlight four or five sessions I am especially excited about, with a little blurb of why I think it is impactful.  This means I open u ...

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Who do you use for renters insurance for your properties? I am looking for a company to offer the insurance and administer the whole process, paying, monitoring non-payment etc..
Thanks in advance.

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Guest Insider Resident Sheild
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Teresa Fabbro Folioguard
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Debbie Nicholson-Erwin I would reach out to ePremium. They do it all
Including monitoring the insurance for compliance and cancellations.
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Elizabeth Medina We use eRenterPlan through RealPage
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Guest Insider We use Erenters!
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Guest Insider Resident shield or Epremium
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Allie Gartside We used Assurant at one of my properties, I liked it best. We offered residents to go through it or use their own, they often picked Assurant.
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