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I'm looking for feedback on RealPage vs Entrata.
I'm a RealPage kid, born and raised, so tell me the pros and cons of why I'd want to choose Entrata instead or stay away from it.
This is for a new build, not a conversion.

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Joy Arsham Anzalone Been with Entrata for over 6 months and terribly disappointed due to literally no access to do much of anything.
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Guest Insider Joy Arsham Anzalone I love appfolio.
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Joy Arsham Anzalone Love hearing that. Thank you.
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Shady Morales Been with Entrata for over 6 months and terribly disappointed due to literally no access to do much of anything.
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Leah Orsbon Shady Morales this would be because of your company’s settings.
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Shady Morales Leah Love Orsbon yeah totally agree. If I had a $1 for every time I heard “we’re looking into that” I’d be rich.
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Guest Insider I agree with Shady. Also lease modifications are a pain when adding or removing roommates at renewal or when transferring. Requires ample help desk tickets and you have to add a robot feature to close our pos when invoices are paid otherwise managers spend endless days closing out paid Pos.
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Kathy Chaney Rikita Mohamed lease modifications are a nightmare! I absolutely dread them when I have to do them! 12 steps too many!
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Caroline Thompson Rikita Mohamed lease mods within transfers and renewals should not require this many extra steps. Are you adding/removing the person within the renewal offer or transfer request?
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Guest Insider Agreeing with everything that has been said so far plus.. Entrata is about what your company has their settings set at.. So, if your company doesn't want their leasing agents to have a lot of access to much, they don't and it can make more work for the AM or PM.
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tracie clemenz I’d pick Appfolio over every single software out there right now
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Guest Insider Agreed but also LOVE Resman! Appfolio is a solid option too!
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Donje Putnam Soooo I’m a Realpage Fan and now see all types of software. I still love my Onesite. Entrata seems easy to use. I logged in and started looking up resident ledgers and could pull delinquency and such without training. Appfolio I feel like I can do the same and the reports can be easily customized to what I would like to see. I was able to set up a report to pull how I wanted with a coffee’s worth of coaching from a friend who switched from RP and did not want to look back. Both seem more intuitive than RP but less depthy on the accounting and reporting side. The reports were customizable but Realpage I can pull your eye color for a GL code. I’ve not used Resman yet. I’ve touched base with yardi and it was my least fav.
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Guest Insider My rate: 4/10 Real page
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Guest Insider The interactive options and reporting in Entrata far surpass Onesite in my opinion. I used Onesite 2016-2021 and Entrata 2021-now. It took a good 8+ months to fully appreciate it after the migration, but it’s definitely my preferred software now!
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Guest Insider Also…being able to open multiple windows without getting kicked out and having to resign in is
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Judy Green I have been using Entrata for over a year and not a fan!
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Caroline Thompson I would pick Entrata over Onesite time over time. I was a Onesite user for years until we started our migration 4 years ago. Now, using Onesite feels like a dinosaur. Support from Entrata can be a little slow at times, but I hear they are working on it. 9 times out of 10, issues that users experience with Entrata do have to do with company settings, though.
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Guest Insider Love Entrata
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Rosa Duarte love Entrata so easy
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Guest Insider Entraps is great for student housing not for conventional- stay with Real Page trust me!
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Guest Insider My only comment is- since RealPage was acquired by Thoma Bravo a private equity firm, there has been a decline of the products and customer service. So much so that we have canceled contracts and gone with other vendors.
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Guest Insider Appfolio!
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Good Morning and Happy RPM Week!
I am wondering if there is anyone who is using a ai chat, that will nurture leads, that integrates with Entrata AND works well with podded communities that have 1 central leasing office.
We currently use Resmate and they are amazing with our communities that have 1 property working out of the leasing office, but how we are mainly operate is 2-5 communities that works out of one leasing office. So it creates more...
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Good Morning and Happy RPM Week! I am wondering if there is anyone who is using a ai chat, that will nurture leads, that integrates with Entrata AND works well with podded communities that have 1 central leasing office.  We currently use Resmate and they are amazing with our communities that have 1 property working out of the leasing office, but how we are mainly operate is 2-5 communities that works out of one leasing office. So it creates more strain on the team, doing double entry. Picture for attention: 2009 Leasing Professional in Charlotte, NC. I am sure some could tell with those white tip nails 🙂
Guest Insider Entrata has an AI Chatbot, REDD. And centralized leasing is coming in May at Entrata. It’s very nice!
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Guest Insider Knock has all of this.
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Guest Insider MeetElise - does follow ups. Delinquency reminders. All the things and merges with knock
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Guest Insider Conversion Logix has an AI chatbot, lead nurturing and they even have 24/7 live chat.
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Guest Insider Funnel, Travtus, or Meet Elise
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The CFPB's January Report highlights the need for more accurate and reliable methodThe Consumer Financial Protection Bureau (CFPB) has stressed the importance of credit reporting agencies fixing mistakes in tenant background checks and sharing credit file data more effectively. This stems from the increasing use of background checks by landlords and employers in making decisions. These reports provide information about an individual's credit hist ...

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How are you all prorating sheet vinyl and vinyl plank for replacement? Is there an average life span for multi family?

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Jose Maciel I base it off of the national-association-of-home-builders-life-expectancies.pdf
www.google.com/url
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Guest Insider I always prorated at 5 years. I think lessors are harder on what isn’t theirs. Didn’t read the attached though.
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Robin Rickel  Agreed. I’m not seeing apartment sheet vinyl lasting 10 years.
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David Troup I agree that renters are harder on things that aren’t theirs, but I’d disagree with not holding them accountable for that. If laminate flooring is supposed to have a ten year life, I absolutely think residents should be charged when they destroy things prematurely.
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Guest Insider Carpet 5 years. Vinyl 10 years. But we went off the recommendation from the flooring company as different material can have different lifespans. I would go based off your flooring companies recommendation and then keep it consistent, unless you happen to change materials after some time
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Guest Insider We prorate carpet at 7 years, other flooring at 10. There’s no hard and fast rule. The thing is to be consistent. Set a life expectancy schedule for items and stick with it.
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Guest Insider I think ours is 10 years? We’ve only had to do it a few times in the last 5 years, and it is prorated considering their occupancy.
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Brittany Stroud 5 yr carpet and 10 yr vinyl
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Disclaimer... Posted only as a joke. Not mine. Please don't argue, just have a laugh.

Disclaimer... Posted only as a joke. Not mine. Please don't argue, just have a laugh.
Jose Maciel No Bed Bugs were hurt during the making of this post.
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Antonio Leon This is hilarious!
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 Managing affordable housing properties presents a unique set of challenges. Ensuring compliance with complex regulations like NSPIRE, controlling maintenance costs, and effectively managing a network of suppliers across a portfolio of properties can be a constant struggle.Technology can be a powerful tool for affordable housing organizations, streamlining operations, improving efficiency, and reducing costs. Here's how a comprehensive softw ...

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If this has happened at your parking garage, know you're not alone. Car break-ins are spiking across the country. According to the Council on Criminal Justice, we're experiencing a 30% increase in car thefts and break-ins.As a property manager or landlord, dealing with situations like car break-ins can be challenging. It's essential to communicate effectively with your tenants to provide guidance, support, and reassurance during such incidents. H ...

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Maintenance is your best amenity.

Tracy Cherry Yes! Yes! Yes!
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Robyn Cue 👏👏👏👏👏👏
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Rena Myers created a new topic ' Take Advantage of A Cash Call!!' in the forum. 2 days ago

Take Advantage of A Cash Call!!
A quick thought about Multi-family properties who are making cash calls.
At first blush it looks like the Titanic after it hit the iceberg.
The property is underwater, its losing money every month.

But, the cash call could also represent an opportunity to get into a...

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While walking units today.. came across this letter! 😩🤦🏽‍♂️

While walking units today.. came across this letter! 😩🤦🏽‍♂️
Tammy Perry Epic! 😂
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Sarah Bernier I'm not mad.
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Guest Insider Hey I’m not mad, hell, she should just have the baby at home 🥰
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Guest Insider Thoughtful!
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Guest Insider Love this!
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Mya Estrada How thoughtful!
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Staci Merillo So proactive!
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Guest Insider At least they’re considerate! 😁
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Influencer marketing can be a tricky concept, and I love how Kate Good, Principal of Multifamily Development and Operations at Hunington Residential, views the opportunity with her properties, as she shared in an interview with Multi-Housing News.We previously heard Katie Trevino at Avenue5 also talk about her experience with Influencer Marketing, so it will be interesting to hear more ...

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Found this post from a resident (not mine). What would you all do in a situation like this?😕

Found this post from a resident (not mine). What would you all do in a situation like this?😕
Guest Insider First, I would encourage residents to report all criminal activity or public safety concerns to the police. If your state allows you to non-renew residents without a reason disclosed, I would non-renew the creepy resident. In the meantime, you could send the creepy resident a letter letting them know that their behavior has been reported as concerning from other residents. In the letter, explain that you are not taking sides in these complaints, but you are making them aware of the concerns and at this time you are asking him to refrain from communicating with his neighbors or their guest. Good luck. I’ve been there and it is a very frustrating thing to address.
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Guest Insider Oh, I see it that you said it was not your resident! Thank goodness
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Dave Scruggs ""He's on his balcony watching you in a public place. YOU are watching him on HIS balcony and in HIS doorway! "" Hmmmm...... Who's the creeper here?
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Guest Insider If I was faced with this I would explain if they “see” him fondly himself t hg at they should report it directly to the PD. I’d explain that in most cases people want to live by the pool to “people watch”. We’re sorry if he make you feel uncomfortable but we do not think that the PD will act on that issue alone. Maybe befriend him by always saying hi, etc that way he knows that others are watching his actions- something along that line
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Miles Scruggs Ughhh these are frustrating because you can’t create policies against it. The averaged person that doesn’t have trauma in their past knows exactly when it isn’t appropriate. The managements job is to create and foster a mutually respectful environment but has very little tools to enforce it. If you can’t evict without cause you are likely in a rough spot.
We have a guy like that in town here. Licensed therapist and everyone knows him as a creepy pervert. Never done anything overt enough to have it stick legally but every private establishment has banned him because of his vibe.
The tenant advocacy sword swings both ways and when you have good management they are hamstrung by “fair” laws while they sit there and forced to wait until some specific rule is broken or they are forced to make rules that are asinine when applied to rational people.
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Guest Insider I would make a general information flyer to post to neighbor doors. Make it general and avoid alarming verbiage.
Make it about pool and summer safety tips and include instructions on proper reporting for harassment. Contact the local police department to see how they would suggest to report something like that. If you do it this way then it is likely that the residents will know what you're talking about if they've experienced it and then you'll have a number of new reports coming forward.
Lastly if you have a good view of his balcony from yours you can try to set up a camera to verify that his timing is in fact only when females are present. Best case scenario you can get a shot with his balcony and the pool in view. This last suggestion of course is extremely hypocritical
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Dave Scruggs "Lastly if you have a good view of his balcony from yours you can try to set up a camera to verify that his timing is in fact only when females are present." You do realize you are suggesting a criminal act, right? People at a public pool have no reasonable expectation of privacy. Filming someone in their home do.
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Brenda Hammett I agree with the person above. If you are in a state that allows you to non renew without notice do just that. Unless he exposes himself or something along those lines there’s not a lot that can be done sadly.
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Guest Insider Had something similar but the guy kept going outside to pee on trees. He would whip his D out regardless of his VERY close neighbors, their kids, etc. PD wouldn't do anything, we posted a notices, which were ignored, then escalated to a notice to vacate (he also had bad housekeeping). So filed eviction when he didn't leave. Judge asked why and I told him about the indecent exposure and he laughed at me and said "that isn't grounds for eviction and you have no proof". As a woman who witnessed this man and his D peeing on a tree, and having women AND CHILDREN complain to me about it, only for the judge to laugh at me, really sucked. I won the case, due to the housekeeping pics.
I'm only sharing this story because it's possible (not saying it wasn't ignored, but that it's possible) no one will let them do anything. Took 6 months to get this guy out of my property and I lost several amazing residents in the process who broke lease JUST to get away from this creep of a man.
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Guest Insider They need to call the police when it is occurring or even take pictures.
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I am looking for an AI Leasing solution that has per unit pricing. Know of any?

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Ellie Norton We just launched ElsieAI.
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Brenda Sherrill We use Zuma.
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Guest Insider We use Lease Hawk AI voice, chat and text
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Anita Alberger Respage has excellent pricing and a bundle if you want that includes CRM
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Melissa Brown Elise is based on unit count for my communities I’m at $1.10/ unit but I think this will differ by management company.
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a Guest created a new topic ' Voucher Documentation' in the forum. 6 days ago

Hi everyone,

I'm looking for some recommendations/best practices on tracking voucher-holding residents on a fairly small scale. Most of the markets in which we operate have passed source of income legislation in the last few years, and we're still struggling to define our practices as we did not...

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Technology plays an integral role in enhancing various aspects of life. Younger generations, who are the primary drivers of the rental housing industry, now expect a living experience that delivers a new level of convenience and comfort. It may sound harsh, but renters may refuse to rent in a community that fails to adequately meet their tech preferences. Residents are redefining convenience and connectivity as part of their quest to gain greater ...

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Internet Listing Services (ILS) have long been the cornerstone of apartment property marketing, serving as vital information hubs to establish online visibility and generate leads, reminiscent of the early 2000s Windows background era.However, recent years have witnessed a paradigm shift in the discourse surrounding apartment marketing. Communities now prioritize investments in websites, branding, Google Ads, and broader digital marketing initiat ...

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